[qanda]This thread is about the Samsung SH-S162L / TS-H652L. Click here to see full specs[/qanda]Hey guys,
Thanks for reading. You see, I have this SH-S162L and apparently, whenever I place a disk inside, the burner just doesn't pick it up at all. I try to open up the drive and it says 'Please insert disk into drive'. I found out my friend wanted to copy a dvd but then the burner locked the dvd inside. We somehow managed to open up the disk tray again, but now it just won't pick up the dvd inside. I tried to burn something on Alcohol 120% and I had a blank dvd inside and all, but when I started burning, it just says that there's no disk in the device. I've tried updating the firmware, but since it's an external burner connected to a USB, it just gives the message 'This Firmware is not compatible with the selected device.' I'm at a lost on what to do so if you guys have any suggestions then that'd be great. And I think I'm out on warranty as well.