Hey everyone, basically I purchased a Max DM9 250GB HD about 3yrs ago from CompUSA in the RETAIL packaging. The guy said that the drive had 3yr warranty. I did some hunting online at the time and found the same thing to be true… now comes about 2weeks ago I defrag the drive as normal, restart and the drive keeps cycling this strange click click click of DEATH… oh GOD NO! I thought, looked on the drive for the mfg issue date ~April 04… SWEET a few days left. Long story short I go to seagate’s warranty checker page and sure enough they claim it’s out of warranty which ended in august 05. No way I’m pissed, I bought it retail specifically FOR the 3yrs. So I send an email and of course I get nothing but canned replies back and referrals to their data recovery firm.
So what do I do here? I’ve got 5 screen capts from various sites showing the same drive with a 3yr warranty! I was in the midst of restarting so I could back up the drive to this new 500GB WD I bought… No way I’m going to spend $1000’s even though I had some really important updated documents resume etc. on there. What should I do. I cannot seem to get past these front desk support goons that could careless about honoring the stated and implied 3yr warranty term?! :a :a :a