SE-S184M Suddenly not being recognized

vbimport

#1

I bought Samsung External DVD-writer (model SE-S184M) about a couple of months ago. At the time of initial installation, I had a hell of a time getting my PC to recognize it. It eventually did, although I do not know how (forgive my relative “noobness”).

Long and short: I’ve been successfully backing up my DVDs for the past two months, the most recent just a couple of days ago. I went to backup another DVD today and my PC no longer recognizes it. I’ve restarted my PC a few times, restarted the device even more times and still no luck. I just keep getting this:

USB Device Not Recognized - One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance…” Clicking the message doesn’t do squat - as I’m sure you guys already know.

I just want to be able to use my DVD-Writer without this problem coming up anymore. Here are my specs:

Dell Dimension w/Windows XP Home Ed. (w/Service Pack 2)
Intel Celeron CPU 2.40GHz
0.99 GB of RAM

Let me know if there’s anything else you need to know in order to help with this. Thanks!


#2

Hi and welcome!

could you try the drive with another computer? Just to sort out if there is an issue with the drive or with your system.

Michael


#3

Yeah, not a problem. You’ll have to give me a couple of days, though. I don’t plan on going back to work this weekend. As soon as I do that, I’ll let you know what happened.


#4

Okay. If the drive fails there, too, then it is time to return if it is still under warranty.

Michael