I switched from my iPhone 5S to the 6S. My screen cracked on my new 6S and I went to the Apple Store to get it fixed .They said for the price of the screen theyâ€™ll just give me a new phone and swap it So, I backed up my phone in the store to the iCloud back up and restored to the new phone. My text messages were not there. After three representatives we found out that there is nothing I can do except go back to the original five as back up that was three weeks old They even sent me an email from the engineers saying thereâ€™s nothing they can do about this.
The best way to steer clear away from the messages missing with iOS 9 iCloud backup restore error is to transfer all your messages from iPhone to computer for backup. According to some friends, the iPhone messages can be crucial evidence for legal issues.
Read More about how to backup iPhone messages to computer before iCloud restore.