Samsung SH-W162L cd/dvdw doesn't recognize any discs

vbimport

#1

no matter what type of disc i put in the disc drive, it shows there is no disc. I’ve tried system restore, checked for the hardware in device manager and it’s listed there and shows it’s functioning properly. I’ve tried the troubleshooting and nothing is helping. do i need a cd/dvdw drive? the one i have is only a year old.
When i put a disc in, the green light flashes for a quick second then stops.
Can someone please help me???


#2

Hi and Welcome!

at first, please get a bootable CD (or DVD) and see if you can boot of that disc. You might have to change the boot order in Bios setup of your computer.

Michael