Samsung sh-s223q ls lightscrib problem

hoping some one can answer this for me…i just installed my sec samsung sh-s223g ls"first 1 i rma,ed it thru newegg for this same problem"

it burns dvd,s and cd,s fine but when i turn it over to burn the lightscribe side it looks like it starts to then gives me an error."microsoft visual c++ runtime library program:c\progra

and it just stops…
my old burner which was an asus with lightscribe never gave me this error.
i even swaped in the old asus and it burned the lightscribe no problem.

any ideas.firmware is sb02

Did you try to update the LightScribe driver? Your current version may not recognize the 223Q.

yes…lightscribe is the newest version