Oh-kay, here's the situation. My parents went away on a week's vacation...
OK, seriously, I just got an OWC Mercury CD/DVD external RW drive because my MATSHITADVD-R UJ-846 internal superdrive in my iMac Intel Core Duo on Mac OSX 10.4.11 has quit burning DVDs (yes I've tried every fix available in forums, etc., even tore my iMac and superdrive apart, which Apple says is too difficult, right) as have thousands of others on Mac forums, apparently. Only thing the superdrive won't do is recognize blank DVDs or write to them. R&W CDs are fine, and reading DVDs works fine.
So I bought this:
TSST corp CDDVDW SH-S222L
OWC Mercury Removable SBP-LUN:
Unit Software Version: 0x10483
Unit Spec ID: 0x609E
Firmware Revision: 0x12804
Product Revision Level: SB01
Manufacturer: Other World Computing
When I burn from finder (both firewire and USB), I insert blank DVD, icon appears on desktop, drag files to it, ctrl click and hit BURN from drop down menu. The burn goes fine, then closing session goes fine, then I get to the verifying progress bar, which stays stuck at 0.0% complete, and I can't even hit the 'X' to stop it or close it. After @ 3 minutes, an error box appears, "The disc did not verify correctly and is unreliable. Because the disc is unreliable, discard it and try again using a new, blank disc. (ERROR CODE: 0x80020063)" The Burn box continues to show 'State: Failed' and cannot be closed.
The only way to REMOVE the burned DVD is to power off the external drive, turn it back on and use the drive's eject button. THEN a 'CDR' icon, with the name I gave the DVD (why CDR? who knows?), appears on my desktop, which you cannot DRAG to trash, cannot eject with the keyboard eject, and cannot ctrl click the icon and choose eject. THE ONLY WAY to remove the 'phantom' icon is to ctrl click the icon, and choose 'MOVE to trash'. Every eject method brings up the box "Are you sure you want to burn the contents...?". There isn't even a disc of any kind in the external drive.
Why won't the disc verify? Does it matter? When I try to play the disc, it works fine, and when I use Disk Utility to 'verify' it, it says the disc is fine. But the phantom icon is bothersome, removing the burned DVD shouldn't be done that way, and should the verification process work with this external drive?
One more strange thing. Since I connected this external drive, no matter how many times I try to 'shut down' from the Apple menu, it won't UNLESS I first relaunch the FINDER?
I'm a newbie, but have been reading like mad...
Any ideas what might be going on? Other World Computing only said to try the OSx 10.4 patch from patchburn.de/download.html, which I did...no change...