Samsung color laser ghost prints?

vbimport

#1

I notice lately my samsung CLX-3175FN MFC of 5 years is now making faded ghost prints on my prints? I contact Samsung and they game me generic fix and what to do and then tell me to contact a service provider tech to diagnosis the problem. I was like what duh…don’t you yourself as support know more background about this problem? So if anyone has such a laser printer and had ghosting or faded double prints on the same page found a fix for this or is this something that I could fix more? I did buy knew toner cartridges but not a new drum. I am thinking it could be a drum problem but like to know more from someone with more experiences on a laser samsung and if they found a way to fix this?


#2

I found various sites and one mentioned the image drum needs to be replaced.


#3

Had the same problem with a HP Color Laser and replacing the Drum fixed it.


#4

[QUOTE=bean55;2701314]Had the same problem with a HP Color Laser and replacing the Drum fixed it.[/QUOTE]

Ok I thought that might be the case…would a off brand drum be good or buying a samsung matching be better? They are close to same price when not one sale the off brand is like 116 right now but regular they are both 150US. I read you can clean it but looking at it was like yeah right…more like I would damage it first…but they said clean it and if it still does it replace it. But I printed around 10,000 pages already and from what I read I used up the lifespan of the drum. So should I go offbrand with price discount or samsung replacement??


#5

For that price delta I’d probably go with the real one.


#6

Well here is the link to the two image drums from newegg.


159US


149US
discount
116US


#7

So to the two MODs so I should just get a Samsung drum and avoid the off-brand just cause it introduce something I am not expecting? I did look at the pictures of each and the Samsung is bright green while the off-brand is well a blueish somewhat sold odd design.


#8

I would go with the Samsung for such an important part of the printer.

Ghosting also occurs:
The most common form of ghosting results from a developer condition known as developer starvation, which occurs when so much toner has been required to print the first image that the developer does not have enough time to pick up enough new toner and charge it sufficiently.This also happens when a drum is getting old from what I have read.

In this case you would print a blank page in between or something that needs a lot less toner.


#9

[QUOTE=bean55;2702669]I would go with the Samsung for such an important part of the printer.

Ghosting also occurs:
The most common form of ghosting results from a developer condition known as developer starvation, which occurs when so much toner has been required to print the first image that the developer does not have enough time to pick up enough new toner and charge it sufficiently.This also happens when a drum is getting old from what I have read.

In this case you would print a blank page in between or something that needs a lot less toner.[/QUOTE]

Yeah, I kinda figure that for important printing should keep the internal hardware to OEM and maybe the toner I could suffice with offbrand. But I did purchase a new set of CYM package. And maybe I have to take a bite and puchase the Samsung Drum from Newegg.


#10

[QUOTE=coolcolors;2702692]Yeah, I kinda figure that for important printing should keep the internal hardware to OEM and maybe the toner I could suffice with offbrand. But I did purchase a new set of CYM package. And maybe I have to take a bite and puchase the Samsung Drum from Newegg.[/QUOTE]

I had a problem of a faint ghost of the entire previous page showing on the next page. Also tried replacing the imaging unit as others have tried but it did not fix the problem. I then replaced the transfer belt and this fixed the problem! Looking at the transfer belt it was warping up at the edges and bit scratched.

To be clear I had both a faint ghost of the previous page on all pages especially prominent was black, and also had a single black or lightly colored horizontal band smear about half way down the page.

Both problems were fixed with a replacement of the transfer belt. The belt was less than 100€ from a shop in the Netherlands.

Good luck with your issues…


#11

I am just going through the procedure of trying to find out why I get a ghost image on subsequent pages on a Samsung CLX-2160.

I was lucky enough to have been given a brand new spare imaging unit and have others have already found out this was not the culprit.

Looking around the web it seems some people suggest it may be the fuser and others the transfer belt. I have taken the belt out inspected and cleaned it and have also taken the fuser out but there is nothing obviously wrong with either.

My issue is that the printer itself is a few years old and many have encountered problems with this particular model meaning it’s not really worth my while investing lots of ££££s so I am not sure really what to do.


#12

hmm…so it rises from the graveyard…FYI to the new posters… It was the Imaging Drum on my Samsung that was the problem replaced it and back in business.


#13

My ghosting is not on the same page but on subsequent pages … looking at what is available a similar unit (with infinitely better reviews and facilities such as WiFi) will set me back £150-250ish with brand new toners and 12month guarantee so I’m leaning toward that and maybe selling the Sammie for spares on eBay (the imaging unit is brand new).


#14

[QUOTE=Budfrog;2741185]My ghosting is not on the same page but on subsequent pages … looking at what is available a similar unit (with infinitely better reviews and facilities such as WiFi) will set me back £150-250ish with brand new toners and 12month guarantee so I’m leaning toward that and maybe selling the Sammie for spares on eBay (the imaging unit is brand new).[/QUOTE]

FYI I also has experience that wifi isn’t always reliable or best either so unless your wifi is concrete connections wifi isn’t advised for printers. I read and had to fix wifi printer problems to extent I told them wired to your router is far better then a wifi can do. And this was on a HP AIO printer. So wifi isn’t all it is cracked up to be on wifi printers. Unless your printer is the same as mine no one two problem can be attributed to a Imaging Drum. So if you have problem make another posting that is relevant to yours not add onto mine that is resolved.


#15

[QUOTE=bill.gertz;2737956]I had a problem of a faint ghost of the entire previous page showing on the next page. Also tried replacing the imaging unit as others have tried but it did not fix the problem. I then replaced the transfer belt and this fixed the problem! Looking at the transfer belt it was warping up at the edges and bit scratched.

To be clear I had both a faint ghost of the previous page on all pages especially prominent was black, and also had a single black or lightly colored horizontal band smear about half way down the page.

Both problems were fixed with a replacement of the transfer belt. The belt was less than 100€ from a shop in the Netherlands.

Good luck with your issues…[/QUOTE]

I wanted to contribute as this thread (and this post in particular) helped me a lot. I have Samsung CLX-3175FW for almost 6 years now, and lately it developed the condition almost identical to the one described by bill.gertz: first page got a couple of horizontal smudges (some black, some yellowish-black) near the top and top half of the first page, and all pages from the second one had a faint copy (“ghosting”) of the whole previous page. After a lot of contemplating between drum, fuser, and transfer belt, I pulled the trigger on the latter, and it was the right choice! Pulling out the old transfer belt is quite easy, there are instructions on youtube, you just need to pull out paint cartridges, paint waste basket, and the drum, and disconnect one plug. No tools required! BTW, my old transfer belt visually seemed OK. Yes, it has warping at the edges, but so does the new one, so the visual inspection was not helpful.


#16

I am just going through the procedure of trying to find out why I get a ghost image on subsequent pages on a Samsung CLX-2160.


#17

[QUOTE=load&pop;2770594]I wanted to contribute as this thread (and this post in particular) helped me a lot. I have Samsung CLX-3175FW for almost 6 years now, and lately it developed the condition almost identical to the one described by bill.gertz: first page got a couple of horizontal smudges (some black, some yellowish-black) near the top and top half of the first page, and all pages from the second one had a faint copy (“ghosting”) of the whole previous page. After a lot of contemplating between drum, fuser, and transfer belt, I pulled the trigger on the latter, and it was the right choice! Pulling out the old transfer belt is quite easy, there are instructions on youtube, you just need to pull out paint cartridges, paint waste basket, and the drum, and disconnect one plug. No tools required! BTW, my old transfer belt visually seemed OK. Yes, it has warping at the edges, but so does the new one, so the visual inspection was not helpful.[/QUOTE]
Considering the cost of a new AIO will be more or less close to the new Transfer Belt and having it 9 years was more then worth the lifespan and time to replace. My usage is heavy maybe others isn’t but 9 years was a good run-plus I need a AIO that can double print the Samsung can’t do that.


#18

A little info about these transfer belt issues. The problem is in wiper blade of the transfer belt unit - these printers are quite old, and ITB wiper blades are losing the elasticity - the working edge of the blade doesn’t have a good tight contact with the belt anymore, and so the new image is put on the remains of previous image - and then we’re getting this “ghosting” effect.

The faulty wiper blade can be “re-shaped” with the usage of heat gun and a bit of skill… As I’m a printer tech, I see it very often and “revive” the blades with this method for a year or two - for today, revived blades are still working. :slight_smile:


#19

Thank you blackened2687 for your information. I think I have this kind of problem because I cleaned the transfer belt many times and the prints are always dirty, even just after cleaning, and printing one page, when I open the printer I see that the belt has still traces of ink. The fuser is clean and the imager drum is OK and clean.
On the transfer belt unit, I removed the big black plastic mask which holds with 2 screws and I saw the blade, but I do not see which parts to unsettle to reach the blade to “re-shape” it. Is it necessary to all unsettle ? I am afraid of unsettling everything and more of not knowing how to settle again !


#20

@blackened2687:

I’m also interested in your transfer belt wiper repair skills. A YouTube video or two would go far in showcasing your skills & enlightening those who would find those videos very handy for their own printer repair endeavors 👍