Hi everybody, and happy holidays to everyone.
I really need help.
I own Samsung 931BW LCD monitor.
I live in Belgrade/Serbia, and here we have dealer and service repairer authorised by Samsung.
I’ve contacted them by email about light bleed creating an X pattern (where X is black and all around is brighter, with pic included, but there is no answer from them, the only answer I got from them is when in 4 days from purchase I got dead pixel. They reanswered to my question that I’ve sent 6 months ago.
Like they are avoiding this problem.
I’ve asked them again about the problem and that I’ve didn’t sent dead pixel problem but a light bleed problem…and still there is no answer.
Then I’ve contacted SamsungWorld with 3 emails (previous were not answered), and still there is no answer from them.
A whole week passed.
Today official service/dealer, asked from te to send them all mails that I recieve from them and ones that I’ve sent to them.
The problem is as you see in picture:
Sorry about the lousy pic it’s taken with SonyEricsson k800i. It has problem with night pics without flash.
Also today when I worked in Photoshop, I noticed that dark green color. Tried 0 brightness/0 contrast but it’s the same, lower but same. Still an X pattern.
Tested colors with DPT, and same.
Monitor is 6 months old.
So what is your advice?
Thnx in advance.