Rush hour 3 cant open dvd source

when it gets to open dvd source never does anything. dvdgold 4.0.3.0

seems to be a problem for you with family stone as well. have you successfully backed up other titles? please post a burn log.

[QUOTE=signals;1753846]C:\Documents and Settings…username…\My Documents\DVDFab\Log\DVDFab_burn_VSO.log. This is a text file that you can open with Notepad and copy and paste a few recent entries into a reply post.[/QUOTE]

troy

JPBUCK’
I used dvdfab 4.0.2.5 gold and it backed it up full disc no problem.
Try using 4.0.2.5 and if you get the same problem try a another dvd
it could be your copy. So if it still gives you a problem send your log
to FENGTAO. His team should be able to figure out the problem.
instructions are on the page upper levels in which you placed your
post.
Good Luck ZAP.

I have tried to open 3 different movies and can’t get the DVDfab to open them.
I don’t know what you mean by making a backup.

Is there a solution for the problem I am having?

Once I open up DVDfab, I put the disk in and the box pops up while it is trying to open the movie. It goes through that process two or three times and finally just locks up with no success.

Thanks in advance

JPBUCK,
What I meant by back up is dvdfab opening the movie removing the
r.c.e. protection and allowing you to make a copy of your movie to
a dvd. As for your problem send the logs of the movie you tried to
open to FENGTAO. Also try doing a system restore to your computer
back a few weeks or days to when it was working well. Maybe that
will fix the problem. Also run your anti-virus to make sure your
computer isn’t infected by a trojan worm or some other virus.
Good Luck ZAP.

I did the full system scan and nothing showed up.
I tried to go back and restore to a point where I didn’t have
any trouble. For some reason it wouldn’t let me do a restore.
It went through the process and all but when my computer started back
up, it said due to a system error, could not restore.

This is a fairly new computer, so I don’t understand why I can’t restore.

What do you mean about sending log?

Thanks for the help

JP,
What I meant about sending the log is the ifo files which are in
your documents when you run any dvd through dvdfab. Just go to
your documents click on dvdfab folder file and the log is there click
on it and it will show you why the process failed. Then look at the
top of the page where you placed your blog problem and look for
FENGTAO how to send ifo files and he explains how to send it to
him at his e-mail address . His team can then check to see if it’s
your system or some new copy protection. Also since your restore
didn’t work try running a virus scan first to remove any trojan worm
or other virus. Then try doing a restore like two days back to see
if it works.
Good Luck ZAP

12/29/2007 8:12:38 AM info Current Drive selected : 3:0:0 - HL-DT-ST DVDRRW GSA-H30L S856 [E] (Ide)
12/29/2007 8:12:38 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
12/29/2007 8:12:38 AM info User default language : 1033 (0x0409h) - English (United States)
12/29/2007 8:12:38 AM info System default language : 1033 (0x0409h) - English (United States)
12/29/2007 8:12:38 AM info DLL Version 2.1.3.324
12/29/2007 8:12:38 AM info DLL C:\Program Files\DVDFab Gold 4\vso_hwe.dll
12/29/2007 8:12:38 AM info Version 4, 0, 3, 0
12/29/2007 8:12:38 AM info ExeName : "C:\Program Files\DVDFab Gold 4\DVDFabGold.exe"
12/29/2007 8:12:38 AM info OS : Personal (Build 6000)
12/29/2007 8:12:38 AM info ******************** Report session started ********************

The following is the log I get. I still cannot open any dvd source that I try.

12/30/2007 3:05:26 PM info ******************** Report session closed *********************
12/30/2007 3:01:01 PM info Current Drive selected : 3:0:0 - HL-DT-ST DVDRRW GSA-H30L S856 [E] (Ide)
12/30/2007 3:01:01 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
12/30/2007 3:01:01 PM info User default language : 1033 (0x0409h) - English (United States)
12/30/2007 3:01:01 PM info System default language : 1033 (0x0409h) - English (United States)
12/30/2007 3:01:01 PM info DLL Version 2.1.3.324
12/30/2007 3:01:01 PM info DLL C:\Program Files\DVDFab Gold 4\vso_hwe.dll
12/30/2007 3:01:01 PM info Version 4, 0, 3, 2
12/30/2007 3:01:01 PM info ExeName : "C:\Program Files\DVDFab Gold 4\DVDFabGold.exe"
12/30/2007 3:01:01 PM info OS : Personal (Build 6000)
12/30/2007 3:01:01 PM info ******************** Report session started ********************
Does anyone know what this means. I have e-mailed log to FENGTAO to see if team can figure out my problem. How long does it normally take to get a response back?
Thanks.