Roxio From Hell!

Can I just start over!!!
I have had this easy creator suite 8 for two days and have gone thru at least 75 cds…it just does not work…I have windows XP. I have even downloaded NERO EXPRESS the trial version at the prompting of tohers and yet it still will not write CDS successfully…I HAVE NO IDEA WHAT THE PROBLEM IS. I am not new to all of this on my other computer I had creator 5 and had no trouble for over 5 years. And yet with this computer with XP I can’t open old cds and I can’t even burn new ones…what can I do to just start the F@#$% over and please what is the BEST cd burning software I can get for my WINDOWS XP SYSTEM…PLEASE YOUR HELP IS NEEDED BAD! :bow: :a :confused:

I think a more detailed explanation of the problem is required.

What actually goes wrong when tryting to burn CDs?

If you use Nero & it fails it’ll give the option of saving a log file. Do that & then post it back here.

BTW for burning an Audio CD then Burrrn (www.burrrn.net) is a very good freee option.

First of all thanks for your posts. I was writing last night after a full day of frustration, for I have tried everything…anyway here is a log I just tried to burn another cd and it failed…this is the log from nero…I should say that b4 that I tried with roxio creator 8 suite and the message was…"THERE WAS A PROBLEM WRITING TO THE DISK"
but below is the NERO LOG…Again thanks for any help.

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

NT-SPTI used
Nero Version: 7.2.3.2
Internal Version: 7, 2, 3, 2
(Nero Express)
Recorder: <SONY CD-RW CRX216E> Version: PD03 - HA 1 TA 1 - 7.2.3.2
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <HL-DT-ST DVD-ROM GDR8163B>Version: 0D20 - HA 1 TA 0 - 7.2.3.2
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3160023AS iaStor Port 0 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8163B atapi Port 1 ID 0 DMA: On
CdRomPeripheral : SONY CD-RW CRX216E atapi Port 1 ID 1 DMA: Off

=== CDRom-Device-Map ===
HL-DT-ST DVD-ROM GDR8163B D: CDRom0
SONY CD-RW CRX216E E: CDRom1

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
BUFE : 0
Physical memory : 510MB (522332kB)
Free physical memory: 118MB (121284kB)
Memory in use : 76 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

13.8.2006
Audio CD
8:33:43 AM #1 CDADOC -1 File Cdadoc.cpp, Line 1601
Audio item log info:
Audio document burn settings:

Burn mode: DAO,
CD Text: On,
Cache disk or network files: No,
Cache small files: No,
Cache files smaller than 65536 bytes.
Audio Multisession: No
List of audio tracks:

Track 01: Length: 05:12.36, Pause frames: 150, Filters: 0, Name: ‘timemixedwrm err ting modirfm (master)HEB.wav’.
Total size: 05:14.36

8:33:43 AM #2 Text 0 File Burncd.cpp, Line 3086
SONY CD-RW CRX216E
Buffer under-run error protection activated

8:33:44 AM #3 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 72704KB of Memory

8:33:44 AM #4 Text 0 File Reader.cpp, Line 124
Reader running

8:33:44 AM #5 Text 0 File Writer.cpp, Line 113
Writer E: SONY CD-RW CRX216E running

8:33:44 AM #6 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

8:33:44 AM #7 Text 0 File Burncd.cpp, Line 3400
Turn on Disc-At-Once, using CD-R/RW media

8:35:07 AM #8 Text 0 File DlgWaitCD.cpp, Line 289
Last possible write address on media: 359848 ( 79:59.73)
Last address to be written: 23435 ( 5:14.35)

8:35:07 AM #9 Text 0 File DlgWaitCD.cpp, Line 301
Write in overburning mode: NO (enabled: CD)

8:35:07 AM #10 Text 0 File DlgWaitCD.cpp, Line 2715
Recorder: SONY CD-RW CRX216E;
CDR code: 00 97 24 16; OSJ entry from: SONY Corporation
ATIP Data:
Special Info [hex] 1: D0 00 A0, 2: 61 18 10 (LI 97:24.16), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

8:35:07 AM #11 Text 0 File DlgWaitCD.cpp, Line 473
>>> Protocol of DlgWaitCD activities: <<<

Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: CD-R/RW.)
Compilation cannot be written on that medium type.
(Medium in drive: CD-ROM. Medium required by compilation: CD-R/RW.)

8:35:07 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_AUDIO_NOPRE (timemixedwrm err ting modirfm (master)HEB.wav)
2 indices, index0 (150) not provided
original disc pos #0 + 23436 (23436) = #23436/5:12.36
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 23436 blocks [E: SONY CD-RW CRX216E]

8:35:07 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [E: SONY CD-RW CRX216E] for write in CUE-sheet-DAO
DAO infos:

MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 55474272, ISRC ""
DAO layout:

Start|Track|Idx|CtrlAdr|RecDep_____
-150 | lead-in | 0 | 0x01 | 0x00
-150 | 1 | 0 | 0x21 | 0x00
0 | 1 | 1 | 0x21 | 0x00
23436 | lead-out | 1 | 0x01 | 0x00

8:35:07 AM #14 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

8:35:07 AM #15 Text 0 File SCSIPassThrough.cpp, Line 84
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

8:35:07 AM #16 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 48x (7,200 KB/s)

8:35:07 AM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

8:35:07 AM #18 Text 0 File MMC.cpp, Line 17399
StartDAO : CD-Text - On

8:35:07 AM #19 Text 0 File MMC.cpp, Line 22035
Set BUFE: Buffer under-run error protection -> ON , SMART-BURN : ON

8:35:07 AM #20 Text 0 File MMC.cpp, Line 17629
CueData, Len=32
21 00 00 41 00 00 00 00
21 01 00 00 00 00 00 00
21 01 01 00 00 00 02 00
01 aa 01 01 00 05 0e 24

8:39:55 AM #21 SPTI -600 File SCSIPassThrough.cpp, Line 291
E: CdRom1: SCSIStatus(x00) WinError(121) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 0C 57 00 00 1B 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x07150000: Len xf810
0xDD FD 90 F3 DF F9 C7 EF 8E F9 A5 F0 DF FB A9 F1
0x08 FA DB F0 AA FB C8 F3 35 FD 8F F3 BB F8 63 F0
0x35 F9 A4 F1 01 FD 3E F4 51 FC 77 F5 DD FA 5A F4

8:39:55 AM #22 CDR -600 File Writer.cpp, Line 302
Device not available
E: SONY CD-RW CRX216E

8:39:55 AM #23 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

8:40:01 AM #24 SPTI -1114 File SCSIPassThrough.cpp, Line 291
E: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1114)
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
CDB Data: 0x35 02 00 00 00 00 00 00 00 00 00 00
Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29

8:40:01 AM #25 CDR -1114 File WriterStatus.cpp, Line 167
Reset occurred
E: SONY CD-RW CRX216E

8:40:01 AM #26 TRANSFER -24 File WriterStatus.cpp, Line 167
Could not perform end of Disc-at-once

8:40:02 AM #27 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 48x (7,200 KB/s)

8:40:02 AM #28 Text 0 File AudioCompilationImpl.cpp, Line 867
DRM: DRM burn session terminated.

8:40:02 AM #29 Text 0 File AudioCompilationImpl.cpp, Line 896
DRM: Closing entire DRM handling. Bye.

Existing drivers:
File ‘Drivers\ADPU160M.SYS’: Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 1:07:32 PM
File ‘Drivers\PXHELP20.SYS’: Ver=3.00.09a, size=46080 bytes, created 8/19/2005 3:00:00 AM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Thanks. I am starting to wonder if it is my burner. No matter what I try, nero, roxio and now burn i have trouble…here’s the message I got when I tried BURN…

Turning BURN-Proof on
Executing power calibration…
?: I/O error. : scsi sendcmd: retryable error
CDB: 54 01 00 00 00 00 00 00 00 00
status: 0x0 (GOOD STATUS)
cmd finished after 179.994s timeout 180s
ERROR: Power calibration failed.
ERROR: Use option --force to ignore this error.
ERROR: Writing failed.

Not sure which way to go next, accpet contacting Dell or someone. Cd writer is A SONY CR/RW CRX216E.

This must be fixed first as it causes many burn probelms:-

=== Scsi-Device-Map ===
DiskPeripheral : ST3160023AS iaStor Port 0 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8163B atapi Port 1 ID 0 DMA: On
CdRomPeripheral : [B]SONY CD-RW CRX216E atapi Port 1 ID 1 DMA: Off[/B]

Try this link to try and enable DMA on your burner.

thanks agin…but…first I have no secondary “channel” device 0 moved to dma if available…device 1 in transfer mode went to dma if available but current transfer mode for it PIO and it won’t move from there…also was poking around and saw that my Multimedia audio controller was disabled…and not working properly…could this have anything to do with anything…"the driver for this is not installed code 28 it said and the device isn’t using any resources because it has problems is what it say’s…and yet when i try to reinstall it it asks me for a cd or flooppy whcin i have none…theis is a dell computer that for the most part came with everything…it asked me for the location of the driver but I haven’t a clue where that might be…just wondering, MUTIMEDIA AUDIO CONTROLLER…ring a bell? You link leads me to other links with pictures and other possibilities such as deleting some things…seems pretty risky…not sure if i sure poke around with these things…what do you think?

The link I gave does not involve any risks really, it just sems like it. You’re not physically deleting any files , just disassociating them from the device.
When rebooting Windows will reinstall the drivers and hopefully restore DMA correctly.

Also when buring Audio CDs keep the burn speed down to about 16x for best reproduction.

I can’t see that the MAC problem has anything to do with this.