Roxio EZCD&DVD 6 only burns DVD's @ 1x

New to the forum and have searched around but not seen a thread that helps. I have a W2K machine with A pioneer 4X DVD burner and 4X media and cannot get it to go faster than 1X. I have verified the settings in the software are set to use 4X and no other applications are running to slow it down. I have 2GB memory in the machine. Can anyone help me to get this machine to burn faster or have suggestions on where to look next?

Boot into BIOS and verify that your hard drive and optical drives are set to AUTO detect. Save and boot into windows. Go to Device Manager and remove the Primary and Secondary IDE channels. Reboot. Verify that Primary and Secondary IDE channels are set to use DMA mode (devices 0 and 1). Confirm that the hard drive and optical drives are running in DMA mode.