I have recently installed Rosetta Stone Enterprise (Server v 3.6, Manager v 3.6, Network v 3.4). Since first installing the software, I continue to get Error 4111, which is due to a content filter, and I cannot use the product. I have disabled all firewalls, content filters, and anti-virus software on both the server and the client. I am at a loss what to do now. The error reads as “4111, 4111 Minor error.” The client and manager are NOT installed on the host server - could this be the issue? Has anyone else encountered this issue during which the typical workarounds (ie: disabling content filters/firewalls/anti-virus) have not solved the problem?
If possible/allowed on that system i would temporarily uninstall the AV software (or at least stop all of its tasks/services) to sort this out. If “disabled” AV suits are mostly still “active” in some way.
btw. which AV software are you using ?
I had the problem and what this worked for me:
- Open AVG software
- Go to components and then click on Resident Shield
- Deactive temporally “Resident Shield Active”.
The AVG is interpreting some Rosettas’ components as virus, so you should deactivate it temporally. I hope you will solve it.