ROME: TOTAL WAR will not run

ROME: TOTAL WAR loads on to my son’s laptop but after selecting a battle it makes all the right noises then just reverts to the desktop.
Very frustrating for the 11 year old trying to play and for the 51 year old that can’t for the life of him figure out how to “make it so”
Help

Welcome to the forum pandora, I have seen the same thing happen with other games! Normally it happens when people try to run the latest games on older computers and need newer hardware, some times it can be as simple as updating to the latest Video card drivers. Have you checked the system requirements to run the game? It might be the laptop doesn’t have all the requirements needed or the latest drivers to run the game?