Rimage Everest I CD Tray Not Opening?

I may have a problem! I bought a used Rimage Everest 1 printer, and dont nothing about it accept it prints disc lables. I have not recieved the Ink Ribbons yet so I cant test it out yet. My problem in reading the Manual is it’s say all you have to do to open the disc tray is press the power butten once and to close press it again. Well its not opening and am wondering why not? Does it need ribbons. I checked the Status moniter and it says no errors just missing the ink ribbons. so please someone out there let me know if there might be something wrong so i can get my money back! Thank You

Welcome to the forum JediJinx. :slight_smile:

As crossposting (posting the same message across multiple forums) violates our forum rules, I’ve removed your threads in the Newbie and General Hardware forums.

This one will remain open as this is where you’ll likely get the most help for your printer issues.