My laptop does not recgonize DVD+/-RW. It recognizes all other media except rewriteable DVD.
Following are my specs
OS: Windows Vista Home Basic
Laptop Brand and Make: Sony Vaio N Series (VGN-N37GH/B)
DVD Drive: Sony DVD RW AW-G540A ATA Device
DVD Media Brand (which I tried): Sony DVD-RW
What I’ve tried:
1)Reached out to Sony support and they suggested removal of upper filter and lower filter as per Microsoft KB (http://support.microsoft.com/kb/314060)
2)Uninstalling Roxio and Nero
I am attaching output of Nero Info, Error during the burn process, screenshot of Nero Info Tool and screenshot of Nero Express Essentials.
Not sure what is wrong where and sony support as usual is not helpful…