Renewing licences

About 2 months ago I purchased Videofab. As I remember there were no options how to get multiyear or lifetime upgrade option. So I got a one year upgrade.
My licences now are as follows:
DVDFab “DVD to DVD” (Never Expire)
DVDFab “DVD to Mobile” (Never Expire)
DVDFab “Blu-ray to Blu-ray” (Never Expire)
DVDFab “File to Mobile” (2010-03-29)

Now DVDFab includes Videofab as the option “File to Mobile”. As there are now lifetime upgrades possible I entered my email on the renew-page. On the page “” there is only the “Blueray” option shown, for which I have lifetime upgrades. There is no option to choose “File to Mobile”. It seems the database for the renew-pages is not the same as is used for the licence retrieval.

How do I get a “File to Mobile” lifetime upgrade option?

Hi Corelias,

Please re-get the key, it has been fixed.

I’m sorry for the inconvenience.

Best Regards,