Remote problem?



hello i have got a panasonic dvd home theater sound system-model-sc-ht855 and a remote (n2qayz000003)
i can use the remote for volume only,i cannot even power on the m/c with it now,i phoned the shop where i bought it from and they said i must have changed it from a panasonic remote to a universal remote and i need o change it back to just a panasonic remote,they said just to press the dvd button but that does not work,any ideas how to put the remote back to factory settings please?
thank you.


Hi geordiejohn: You have already posted your issue in the below su-forum, please do not crosspost issues, this is called crossposting. Please read the forum rules. Thankyou.


Indeed. Thread closed.