Red x in imtoo youtube to ipod converter

Hi i just purchased the imtoo youtube to ipod converter and everytime i try to download i just get a red x on the left hand side and it doesn’t work. i’ve tried taking off the firefall but this still happens

any suggestions???


This is a typical problem caused by the alteration of Youtube server. Please copy down the URL of the Youtube video and send it to our support group—, indicating what exactly is happening. They will give you more detailed solution in one work day.