Red light inside SHM-165H6S VHS0E

CD, DVD and (Ultra HD) Blu-ray Writers LiteOn / PLDS / Sony Writer
#1

Hi peolpe,
Today I interrupt a FULL ERASE DVD task (with NERO 6.6), restarting Windows (no reset). And when Windows back, my drive do not read any disc.

:doh:

I interrupt task, because the erase was in a very high (and abnormal) rotation.

OK, then I do somethings to change the new drive state.

  1. REMOVE/UNINSTALL drive from Windows (reboot).
    :confused:
  2. Apply the firmware update again (HS0E)
    :disagree:
  3. Use the EEPROM Util (3.7.2) to a. backup b. reset learnt c. reset HT d. restore e. repair checksum f. upgrade drive (to 160)
    :a
  4. Contact the LITEON IT techsup online, and it says to me that “if the red light still on, nothing more can be done”
    :eek:
  5. Disable/Unable SMARTBURN and other by SmartBurn Media Check
    :rolleyes:
  6. Change drive’s jumper sett
  7. Turn on the drive only with power cable
  8. Boot a Live CD OS, UBCD, etc. (my BIOS is boot seq ok)
  9. Clear the laser canon
  10. Turn on the drive without some internal flat cable off

:sad:
Yes, my BIOS see the drive OK.
No, when I put any disc, nothing happens

Please, somebody help me at this hard time!
:bow:
The drive is imported from USA, with more than a one year of (caryfull) use

#2

Which Windows are you using?

If you open the disc tray, you’ll see a red LED in there, but that’s for the LightScribe function, which is totally normal. Not sure which “red light” LO support is (mis)informing you about.

#3

Hi, thanks for posting!

My Windows is a XP SP2.

“Unfortunately, if the light stays on and is not working properly, there is not much to do.” (transcripted chat about the red light inside drive)

#4

Have you tried another 80-conductor IDE cable? If you have another IDE channel, may be you can try that one. Well, any LightScribe drive will have that red LED on all the time, so I don’t think that’s the problem. Perhaps LO support is referring to the main LED on the faceplate.

#5

:iagree:

Try to burn a LightScribe disc.
No idea what causing your problem though.

#6

Thank you all for your replies and help. My problem still without answers, but it seems that the drive motor is burned.

:frowning:

I tried to record a LightScribe disc but without success.

Someone may call to LO support and ask how do I proceed to make the switch or repairs outside the warranty?

LO PHONE: 510-824-0088 (US)
S/N: 213608409120
MODEL: SHM-165H6S03C

My e-mail is ioferreira@hotmail.com and my cell number is +55 22-8822-9500.

Thank you!