My newly acquired 4571 proofs to be very instable at reading burned DVDs. I havenâ€™t been able to test it with pressed DVDs. Reading of CD(RW) goes OK.
What happens exactly is that the drive â€˜crashesâ€™ during scanning (with Nero CD-DVD Speed) and while copying something from disk to harddrive. (comparable to a LP that starts skipping when the tracks get bad). It starts seeking noises and it wonâ€™t stop doing so. This happens with discs burned by the ND2500A and the 4571, both DVD-R and DVD+R. I do not have other ones to my disposal.
It seems the problem occurs when I produce load (primarily HD activity) by starting up a program, or even Windows Explorer. I finally succeeded in making a 100% scan (all sectors readable and good) by not touching my system during scanning and making sure it would not go to screensaver.
After, I started te scan over, and started up Windows Explorer while it was scanning; resulting in an immediate reading crash and the described seeking noises. It didnâ€™t come out of it after HD activity stopped.
My question is, is this problem because of the immaturity of the drive (since it is one of the newest models), will or could it be solved by new firmware? Or is my drive probably a faulty model and should I send it back to the shop I bought it? Or could it be that my system is producing this problem? The latter seems unlikely, because the 4571 replaces a 2500 (in the exact same system, same configuration. Only thing different is that I added a TV card) which has worked perfectly for the past two years.
Information concerning my configuration
Shuttle Barebone with nForce2 chipset (nVidia drivers 5.10 installed)
Harddisk (WD) is Primary Master and NEC 4571A Secundary Master, both jumper configured
DMA is on (Ultra DMA 33 mode)
Windows XP SP2, recently newly installed, when the NEC2500A was still in the systeem.
(PS. I could record the sound it makes if that would help)