I have an Epson R380 and it’s been great. It’s only 5 months old. For some reason my printer started telling me with an error message that the ink cartridge cannot be recognized. This happened 75% through a DVD burn. The black cartridge is about 75% used up. This is so strange. I know some cartridges cannot be recognized but this cartridge has been used for over 2 months. I even put a new cartridge in and it keeps telling me the same thing. I buy my ink from megatoners.com. Has anyone seen this before? If so do you know how to fix it? I have already shutdown the printer many times and let it sit for hours. I have taken the black cartridge out many times and it keeps doing it only to black, all other cartridges are working fine.