Just finished burning a dvd, then a short time later, opened Qsuite to check something and it only lists my plextor burner and errors out saying that qsuite is only for Benq hardware. XP and all else sees it fine. I did reboot thinking that may help but nope. reinstall it?
Flash your current firmware again to the drive and it should pick it up (possible prior bad flash, I’ve seen this before and Q-Suite no longer sees the drive).
I just got the drive a few days ago, and havent flashed the firmware yet. I can though if it will help.