Px-755sa

CD, DVD and (Ultra HD) Blu-ray Writers Plextor Writer
#1

I’m having nothing but good luck lately with my burners. I started off with a PX-SA and it wouldn’t burn. So I put the drive in test mode, and long story short I RMA’d it and got a new burner. The new burner they sent me is a PX-755SA and it wont burn either.

During the burn process I get the error “Power on reset or bus reset”

My Setup :
Windows XP Pro SP2
Asus A8V-Deluxe Motherboard(Promise/Via RAID)
Maxtor 250Gb SATA HD
Generic DVD ROM
1gb of DDR 400 RAM
Using VIA RAID SATA Drivers
Enermax 450W Power Supply

Plextor Firmware Version : v1.06 Released 11/06

I have the following burn programs : Nero 7 Suite, Roxio Easy DVD (Came w/burner)
Windows is NOT set to power down due to inactivity, standby, HD off or any other power management features

I have tried burning with different approved media including Maxell 16x DVD-R, a 16x Verbatim DVD+R, and RIDATA 8x blank media and all fail

I ran Filter Driver Load to see if anything could be interfering

Filter Driver Load Order http://www.bustrace.com

Upper Class Filter: pwd_2k
Upper Device Filter: redbook
Device Object: PLEXTOR DVDR PX-755A SCSI CdRom Device
Lower Class Filter: PxHelp20
Lower Device Filter: imapi

     Driver Name:  pwd_2k.sys
   File Location:  c:\windows\system32\drivers
File Description:  Win2000 Framework for Packet Write Driver
    File Version:  7.1.0.220  [7.1.0.220]
    Product Name:  Drag-to-Disc
 Product Version:  7.1.0.220  [7.1.0.220]
    Company Name:  Roxio

     Driver Name:  redbook.sys
   File Location:  c:\windows\system32\drivers
File Description:  Redbook Audio Filter Driver
    File Version:  5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
    Product Name:  Microsoft® Windows® Operating System
 Product Version:  5.1.2600.2180 [5.1.2600.2180]
    Company Name:  Microsoft Corporation

     Driver Name:  pxhelp20.sys
   File Location:  c:\windows\system32\drivers
File Description:  Px Engine Device Driver for Windows 2000/XP
    File Version:  3.00.33a [3.0.33.0]
    Product Name:  PxHelp20
 Product Version:   [2.0.0.0]
    Company Name:  Sonic Solutions

     Driver Name:  imapi.sys
   File Location:  c:\windows\system32\drivers
File Description:  IMAPI Kernel Driver
    File Version:  5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
    Product Name:  Microsoft® Windows® Operating System
 Product Version:  5.1.2600.2180 [5.1.2600.2180]
    Company Name:  Microsoft Corporation

I even got paranoid and decided to reset my BIOS to its default settings and changes which power line I was using from the PSU to the drive.

Once a burn fails the burner activity light stays solid green until I remove the media

Has anyone experienced similar problems with this product? I think my next step is to pop it into a different system and see how it reacts there.

#2

Most SATA RAID drivers and chip configurations don’t support ATAPI command sets. They instead support the ATA command set used by HDD. Most likely the drive is not compatible with the RAID config. Try the VIA 8237. Sometimes works, sometimes not. My guess is early versions were only ATA, later versions are ATAPI. Try also the Microsoft drivers if the VIA drivers don’t work.