I have owned 4 plextor drives. Starting all the way back 5 years ago when i had to save ALL my pennies to afford the earliest cd drives. Have always been impressed with Plextors quality and durability. But I'm sad so say that this latest drive is the biggest hunk of crap i have ever owned from any manufacturer. Not only will it not read cd's burned from other drives, but this thing wont even read the 16X dvd that came with it after i burned it. I mean really, the damned dvd says "Plextor" on it, c'mon, unbelievable. Are you losing it Plextor? I'm not a believer in sending my merchandise to the manufacturer after i have made my purchase. I mean logically, all I'm really asking is that you provide the freaking service for which I have paid for. You have been great until now. But this drive is no better than a common Jap generic brand.