Wow, the situation gets even better. Check out this response to an email I sent to Plextor explaining my issues and history:
Thank you for contacting Plextor Support.
I'm sorry to hear that you are having issues with your drive. Unfortunately, we cannot issue a call tag for the defecitve drive, so you will have to pay to ship it back to us. We will however pay to ship your replacement drive to you.
Please provide us with the following infrormation, and if your Plextor device is still in warranty, we will replace it for you:
Plextor America Support Team
This is wrong on so many levels. I have to pay for the RMAs?!?! They'll cover the cost of sending back my new drive?!?! They'll replace it IF its under warranty?!?! :a
I'm really trying to keep cool with this whole thing, but emails like this really make it difficult.