Purchased vs. backup

Hello all not sure if this is the right place for this question but here goes: When I play a purchased dvd in my Dell laptop it is all garbled like the copy protection is keeping it from play properly when I play a backup it plays perfectly. I have tried swapping the dvd drive out with another one and my external dvd drive also does the same. Any thoughts from anyone? Thanks in advance. btw I have the new 3.03.0 platinum and have not had any issues as of yet Great software Fengtao thank you.

Many of the newer DVDs need a special player that comes on the DVD installed on your computer. Or you can use a program like DVD Region and CSS free to run in the background. Fengtao is offering 90 day trial on those products because pay system is down,.