Or a Home theatre receiver (deadset, it's taken sony them 15months, and 6 returns of the original receiver) - and then they supplied an updated model, but it was also broken - obviously a refurb unit, rather than new, , and so 1 more return of the "new" receiver to get to where they are now - which is apparently providing another "new" receiver - I'm still waiting.
Or a TV - My bosses parents have bought a new TV about 15 months ago .. 3 months in, it kept notifying them that the unit needed servicing, and refused to work. Sony Repairers claim there's nothing wrong ... but the message keeps popping up. It's been back 5 times ... and still nothing.
Methinks the respective countries "Department of Fair Trading" (or whatever it's called in every country) needs to start charging manufacturers & suppliers for the time they spend on cases where consumers are being treated like garbage.
I'm never buying Sony again, and everyone who asks for recommendations will never be buying Sony again .. which is alot of people (I'm such a nerd, and everyone knows it).