Don’t know if anyone can help.
I’ve just downloaded an album from Tesco.com, which is a legal paid download site.
I can play the files in Windows Media Player 10 and WMP retrieved linceses for the tracks when I first tried to play them
However, when I tried to burn the tracks with Nero Burning ROM it said they were protected and couldn’t be processed.
I then tried Playlist in Media Player but it gave an error:
C00D2720: Cannot burn or synchronize the file
The license for the selected file might not allow you to burn or synchronize (copy) the file. To view the rights associated with the license, right-click the file, click Properties, and then click the License tab.
Error ID = 0xC00D2720, Condition ID = 0x00000000
All the files are shown as protected although Media Player has downloaded a license.
If I right click the file and look at properties > license it says that the file(s)
Can be played an unlimited number of times
Collaborative play for this file is not allowed
This file can be burned 3 more times
This file can be synchronized 3 more times
The licence for this file cannot be backed up.
According to the Tesco site I should be able to burn the album to CD.
I’ve contacted Tesco but the automated response says it might be 7 days before they reply due to email server problems!
This is the first time I downloaded from a pay music site and I’m a bit annoyed that I don’t seem able to do anything with the files other than play them on my PC, which wasn’t the point of the exercise.
Anyone else had similar problems or can shed some light on what’s happening and how I get around it?