Hi there, hope someone can help me. I cant use my DVD drive, wont show up in explorer, and when I go to device manager it shows up there as having a problem, the problem is listed as follows:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device.
Ive tried everything I can think of. I know the drive works cause if I have a bootable cd drive in there when the machine starts it will load off that cd no problems, but once its in windows it seems to fail for some reason. I cant update the firmware as the drive cant be ‘seen’ by the firmware programs. Any suggestions? Please help!!