Problems with LG GCC-4520B DVD/CD combo



Hi! Yep, I’m a noob, so I might be in the wrong place but the question is rather basic (I hope). :slight_smile:

I have the DVD combo listed in the title. All of a sudden it seemed to freeze - wouldn’t open/close, the computer doesn’t recognize when a CD is in it. I’ve been able to open it using the pinhole access (which freezes too sometimes) but still can’t get the computer to recognize that there’s anything in there. If you press the button on it the green light lights up but that’s the only activity.

I’ve looked to see if there are any other drivers that might be downloadable but haven’t been able to find anything.

So my question is: does this sound like a mechanical problem and the DVD has to be replaced or does this sound like a software problem and I just need to get a new driver or something?

TIA for any help you can give!