Problems with akai MP3 player

vbimport

#1

Hi, just bought an Akai MP3 player (256MB) called I-Kizz (MP5756).
It has 2 demo songs recorded on it, which can be played with no problems.
When trying to record new files:
1.- USB cable gets WARM (almost hot!). Despite this fact, if you turn the MP3 on, it seems not to be affected by this situation, but no file transfer occurs.
2.- Device is not recognized by Win XP.
3.- Instructions leaflet does not match actual operating steps of the device :a
4.- Provided CD does not run.
Can anyone help me please??? :bow:
Thanks
Neurodoc


#2

The cable itself gets warm? :o :eek: That’s pretty strange. I suggest you try swapping with another cable and it the other cable does not get warm then you clearly have a problem on your hands.

As to 2-4, probably this player is not so well designed.


#3

Thanks for your reply!
I have considered the possibility of a short circuit in the USB cable or in the MP3 itself (???!!)
Good tip: I´ll try to get another cable to discard this issue.

Unfortunately I bought this MP3 in Germany on a trip 2 Wks ago … and I live in Argentina!
Main issue is that this model seems to be quite new: there is no info at all at Akai’s website … and this f.k…g guys did not respond my e-mail.
Have a nice weekend!

Neurodoc


#4

I have the same probs Neurodoc - can’t tell you anything to help - YET - but just to let you know there are at least two of us on it now and maybe… xx


#5

It’s beyong me why people insist on buying crappy MP3 players when the pricing on Creative, iRiver, MPIO, RCA, etc. mp3 players are perfectly reasonable.


#6

Hi Lorraine, I just got the customer service contact adress of the store where I purchased it. I´m sending them a mail complaining about this issues.
It will be of great help for both of us if you also sent them a mail: aftersales@take-off-multitronics.com
My private adress is: neurodoc@ciudad.com.ar


#7

Quite simple … AKAI once was a very well known manufacturer of electronics. I have no idea of which are good and which not … my unexperience made made me do the wrong choice


#8

E-mail sent Neuroodoc, I’ll let you know if I receive any response x,
in response to your comment NRen2k5 thank you so much for your helpful input to our predicament - retrospective sanctimony is something we could well do without - as Neurodoc has stated Akai (for the electronics novice, that we so blatently are!!) is a name that one would assume is to be trusted and large enough to, perhaps assume ( again in our naivety it seems) that they might respond to Customer problems? Anyway lesson learnt will let you know if Akai redeem thenselves x