This doesn't bode well. . .
I know stuff is cheap now and the 5055 in particular is tremendous value, but I get so sick and tired of being a beta tester for every bit of new technology. These things will work perfectly and faultlessly in a few years time when you and I have reported back all the bugs, but by then something even better and even more bug infested will be on the scene. And we'll all want one.
The 5055 is definitely going back, but can someone confirm that this isn't yet another bug. I'm transferring vhs tapes to dvd, and with large file sizes, 90mins to 2hrs in my case, editing the file makes it inaccessible. I just trimmed a couple of minutes off the front, and then could not even play the remaining file. Tried to merge it back, but, and I quote "the merge is failed due to the disc error" At least I still have the tape, but I've lost a couple of important programs that were recorded straight off tv in the same way. It is a pretty consistent failure for me with long files. I tried formatting the disk which was an utter pain because I had to transfer everything to dvd, but it made absolutely no difference.
Went to ebuyer's site to raise an RMA. Couldn't get a swap over as I've had it more than 7 days! Doh! But. . ."Good news - your machine is covered by manufacturers warranty and you can phone them direct on the no-help line" Nooooooo!!!!! This is tragic news - my heart sank. I tried the number. It's wrong, and was given the right number - the one where I was hung up on twice! This time I got through to a Frenchman who was so difficult to understand, that I had to communicate with him using the phonetic alphabet for 15 minutes, after which he told me it would still probably be quicker for me to go through ebuyer. Aaaaarrrrgggghhhhhhh!!!
So I'm waiting to hear back from ebuyer and guess it may now be a 2 or 3 week turnaround whilst it is 'repaired'. I'll see how it goes but I may still cut my losses and get an 80GB Sony for only slightly more cash. Yes one third of the disk space, but after my experience and that of the previous poster, would you really trust this machine with anthing valuable? Er, that would be a no.