I have a 411s with firmware FSOH. I have used this same firmware for the past 8 months or so, with no reason to update or change as it has worked for me. Just recently I have tried to copy some DVD's I had taped with my LiteOn 5005 recorder. I was not having any success using DVD Shrink or DVD decrypter, but thought it might have been something with the 5005, as I had read people had been having "some" problems. This morning I tried copying a DVD that we had purchased, to eliminate the 5005 as part of the problem. I used DVD shrink 3.2, and after the "encoding" I selected the "backup", the target and source were as I wanted them, and when I selected to continue, this is the error message I recieved...."DVD Shrink encounted an error and cannot continue, Failed to write file "E.\DVD.VIDEO.ISO".....So does this tell you guys anything I need to check? I have ran so many "spyware" and "virus" programs the past few weeks, I thought perhaps I had deleted some file, that I need for Shrink to work? I also tried to use DVD decrypter, alone, but it failed also(I cannot remember what error message I received). Anybody have any ideas? I would appreciate any help you can render!