I am using 123 copy dvd version 1.8.04. I am attempting to back up several multi-episode dvds. I'm attempting to do this from ground zero and would appreciate all the help I can get. To start, I've attempted to back up the entire dvd, but all I've been able to do is burn the first episode. The dvd will play, but once the first episode is complete, I get a message such as "dvd is unreadable" or, "title/chapter unavailable". Do I need to purchase completely new software or upgrade my existing program. Again, any help would be greatly appreciated.