I have searched on this site and places like Dell and Google looking for answers. I have had the 8701 since august when it came in the Dell Optiplex that I ordered. Within the last two weeks the speed at which it burns has slowed tremendously. It burns at 1/4 the speed it should. Dell’s website gives very little information or support for the drive.
I then searched for solutions on this site and google as well as computing.net…no luck! I have the nero infotool and the nero cdspeed programs. I looked at the BIOS and didn’t see anything that allowed me to have control of DMA modes for the drive. In device manger it doesn’t allow me to make changes either.
When burning a DVD, I average 1.5x and burning a CD I average 12.9x. Prior to this I was averaging 7.6x and 43.9x. Which were much closer to the specs of the drive.
The only thing that I think may have played a role in this was the last batch of software updates Microsoft sent me. I turned off System Restore so I wasn’t able to revert back to a prior state. I even looked in the add/remove items list but only see one update…I’m not sure if that should be removed or not.
My frustration is there doen’t seem to be much info available on the Philips 8701 and I am reluctant to call Dell because they often seem to know less than they should.
Does anyone have any ideas that will allow me to get back the speed I lost? I am runnning XP Pro service pack 2 w/ a Pentium 4 3.00GHz. That came w/ 512 mb RAM.
Any help would be appreciated!