Problems using LITEON SHW-160P6S

It´s nice to posting again in this forum…

I help a partner from work to buy a PC, it is as follows…

CPU:AMD SEMPRON 64 2000+
HDD:WESTERN DIGITAL 80GB
MEM: 1X DIMM DDR 333 512MB KINGSTON
MOBO: MSI via chipset, MSI K8NV (I forgot… i think is this one)
DVD: LITEON SHW-160P6S IDE SECONDARY MASTER

It has 4 months of age and the firmware if dvd is PS08, she has been using RIDATA DVD-R discs… her liked software is Alcohol and she use that program for making DVD movie images and a lot of things… but today she called me with some weird problem (I havent go to her house because is raining a lot over here)… she told me by phone that usually she burns in 8X speed or 4X… the time burning the image from the PC is like 15 minutes at 4X and like 10 mins at 8X… now she call and told me that the burner is taking 30 or 45 minutes to burn a disc… the disk works fine but when she selects speed in Alcohol it apears blocked and using NERO shows the speed in 1X or 2.5X… she tried to select 8X (Ridata 8X DVD-R) but she cant select that, only 1 or 2.5X… is a firmware issue or defective unit (she has burn like a hundred DVD´s)… his actual firmware is PS08…

I hope you can help me… bye!

Could be StarForce drivers.

Hmm I dont think so because isn´t nvidia powered in the chipset. is VIA chipset

starforce. not nforce.

hmm starforce??. what was that?

Is it smart to use StarForce removal tool (sfdrvrem.exe) or is that just another hoax?