Problems opening a non-commercial DVD

Been having a lot of problems trying to open a DVD a friend sent me with video on it. It opens fine in my DVD player and I’m able to watch the DVD with no problems. However when I try to open the DVD in DVDFab the program crashes out during analysis.

The error information is as follows:
Fault Module Name: DVDFabPlatinum.exe
Fault Module Version: 3.2.1.0
Fault Module Timestamp: 470e17d7
Exception Code: c0000005
Exception Offset: 000d43d6
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: d275
Additional Information 2: e63307f82bb6561a6941252c930f9170
Additional Information 3: 430b
Additional Information 4: 415b2cb4b91cd6ff86390cface1805dc

I’m using the latest version of DVDFab. As per Stormjumper’s posts on how to un/install DVDFab, this is a clean install. I’m fairly new to DVDFab and don’t really know what the error report is telling me and so I was hoping that someone with more experience can tell me what the problem might be.

Thanks.

You should be able to copy the files to your hard drive using windows (since it is not CSS). Do this and then try and open the hard drive folder with DVDFab. Also, disable to auto preview in the common settings. I have had Fab crash on me reading non-standard DVDs when the previem starts up.

I disabled the preview window but that didn’t help. I was able to copy to my HD then burn and it was fine. Thanks for the help.