Problems installing Nero 6

vbimport

#1

Hello, first time visitor needing help. I recently installed a Plextor PX-740A drive and software. The Nero installation failed. I got a Nero web engine has encountered a problem and needs to close. This occurred both in Nero 6 and Nero media player. I tried the express install and by each componet.
I also have some Nero components from 5.5 and earlier in registry and C-drive that have not been removed, tried to reload 5.5 and it would not load said there was an earlier version of Nero on my machine. Need Help!
Dave


#2

Uninstall all Nero versions, use the Nero cleantool too.
Then restart and install the latest Nero 6.6.1.4 version.


#3

I had the same problem when reinstalling Nero 6 Ultra in XP. Microsoft acknowledge that the problem is related to XP SP2, see http://support.microsoft.com/kb/886264. They don’t offer a solution, but eventually I managed to run the setup file under compatibility mode for Windows 98/ME (set under file Properties, Compatibility tab) and then re-run it in normal mode to obtain full functionality. :cool: