Problems burning with Cyberdrive DX162D-A. Anyone have 170F firmware?

I’ve had this drive for a year or two now and it’s always worked pretty well in the past. Recently I haven’t been able to get a single DVD to burn. CD’s still burn great. I upgraded the firmware to 140F, but apparently there is also a 170F out there. Can’t seem to find it available for download anywhere though. Do you think it will even make any difference or does it sound like the drive is dead? Here’s a log file from Nero if it helps any. Thanks a bunch for any help.

Windows 2000 5.0
IA32
WinAspi: -
ahead WinASPI: File 'D:\Program Files\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM 

NT-SPTI used
Nero Version: 7.5.7.0
Internal Version: 7, 5, 7, 0

Recorder:             <DVDR/RW DX162D-A>        Version: 140F - HA 1 TA 0 - 7.5.7.0
 Adapter driver:      <IDE>                     HA 1
 Drive buffer  :      2048kB
 Bus Type      :      default (0) -> ATAPI, detected: ?
CD-ROM:               <DVDR/RW  DX162D-A        >Version: 140F - HA 1 TA 0 - 7.5.7.0
 Adapter driver:      <IDE>                     HA 1

=== Scsi-Device-Map ===
DiskPeripheral       : Maxtor 90845D4                   atapi Port 0 ID 0  DMA: On 
CdRomPeripheral      : DVDR/RW DX162D-A                 atapi Port 0 ID 1  DMA: On 
DiskPeripheral       : WDC WD400BB-75CLB0               atapi Port 1 ID 0  DMA: On 
DiskPeripheral       : WDC AC313000R                    atapi Port 1 ID 1  DMA: On 

=== CDRom-Device-Map ===
DVDR/RW DX162D-A           F:   CDRom0
=======================

AutoRun : 1
Excluded drive IDs: 
WriteBufferSize: 83886080 (83886080) Byte
BUFE           : 0
Physical memory     : 511MB (523764kB)
Free physical memory: 268MB (275080kB)
Memory in use       : 47 %
Uncached PFiles: 0x0
Use Inquiry    : 1
Global Bus Type: default (0)
Check supported media : Disabled (0) 

19.10.2006
ISO compilation
7:57:17 PM	#1 Text 0 File SCSIPassThrough.cpp, Line 583
	LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
	
7:57:17 PM	#2 Text 0 File Isodoc.cpp, Line 6508
	Iso document burn settings
	------------------------------------------
	Determine maximum speed : FALSE
	Simulate                : FALSE
	Write                   : TRUE
	Finalize CD             : TRUE
	Multisession            : FALSE
	Burning mode            : DAO
	Mode                    : 1
	ISO Level               : 1 (Max. of 11 = 8 + 3 char)
	Character set           : ISO 9660
	Joliet                  : TRUE
	Allow pathdepth more than 8 directories : TRUE
	Allow more than 255 characters in path  : TRUE
	Write ISO9660 ;1 file extensions        : TRUE
	
7:57:17 PM	#3 ISO9660GEN -11 File Geniso.cpp, Line 3313
	First writeable address = 0 (0x00000000)
	
7:57:17 PM	#4 Text 0 File Burncd.cpp, Line 3435
	Turn on Disc-At-Once, using DVD media
	
7:57:17 PM	#5 Text 0 File DlgWaitCD.cpp, Line 301
	Last possible write address on media:  2295103 (510:01.28, 4482MB)
	Last address to be written:            2254863 (501:04.63, 4404MB)
	
7:57:17 PM	#6 Text 0 File DlgWaitCD.cpp, Line 313
	Write in overburning mode: NO
	
7:57:17 PM	#7 Text 0 File DlgWaitCD.cpp, Line 2863
	Recorder: DVDR/RW DX162D-A, Media type: DVD+R
	
7:57:17 PM	#8 Text 0 File DlgWaitCD.cpp, Line 485
	>>> Protocol of DlgWaitCD activities: <<<
	=========================================
	
7:57:17 PM	#9 Text 0 File ThreadedTransferInterface.cpp, Line 820
	Setup items (after recorder preparation)
	 0: TRM_DATA_MODE1 ()
	    2 indices, index0 (150) not provided
	    original disc pos #0 + 2254864 (2254864) = #2254864/501:4.64
	    relocatable, disc pos for caching/writing not required/ required, no patch infos
	    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2254864 blocks [Main]
	--------------------------------------------------------------
	
7:57:17 PM	#10 Text 0 File ThreadedTransferInterface.cpp, Line 1033
	Prepare recorder [DVDR/RW  DX162D-A] for write in CUE-sheet-DAO
	DAO infos:
	==========
	 MCN: ""
	 TOCType: 0x00; Session Closed, disc fixated
	 Tracks 1 to 1:                                  Idx 0         Idx 1      Next Trk
	   1: TRM_DATA_MODE1, 2048/0x00, FilePos             0             0    4617961472, ISRC ""
	DAO layout:
	===========
	 ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
	        0 |  lead-in |   0 |    0x41 |        0 |        0 | 0x00
	        0 |        1 |   0 |    0x41 |  2254864 |        0 | 0x00
	        0 |        1 |   1 |    0x41 |  2254864 |        0 | 0x00
	  2254864 | lead-out |   1 |    0x41 |        0 |        0 | 0x00
	
7:57:17 PM	#11 Text 0 File SCSIPassThrough.cpp, Line 41
	SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
	
7:57:17 PM	#12 Phase 24 File dlgbrnst.cpp, Line 1746
	Caching of files started
	
7:57:17 PM	#13 Text 0 File Burncd.cpp, Line 4262
	Cache writing successful.
	
7:57:17 PM	#14 Phase 25 File dlgbrnst.cpp, Line 1746
	Caching of files completed
	
7:57:17 PM	#15 Phase 36 File dlgbrnst.cpp, Line 1746
	Burn process started at 2.4x (3,324 KB/s)
	
7:57:17 PM	#16 Text 0 File ThreadedTransferInterface.cpp, Line 2730
	Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
	
7:57:17 PM	#17 SPTI -1066 File SCSIPassThrough.cpp, Line 293
	F: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
	Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
	Sense Code: 0x24
	Sense Qual: 0x00
	CDB Data:   0xAD 00 00 00 00 00 00 00 08 04 00 00 
	Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24 
	Buffer x06884400: Len x804
	
7:57:17 PM	#18 Text 0 File DVDR.cpp, Line 7051
	Drive: DVDR/RW  DX162D-A        
	Book Type request [gen]: DVD-ROM, write to EEPROM
	Changing the Book Type was finished successfully, return code 0
	
7:57:17 PM	#19 CDR -1207 File DVDR.cpp, Line 6143
	Book Type automatically set to: DVD-ROM
	
7:57:17 PM	#20 Text 0 File DVDPlusRW.cpp, Line 662
	Start write address at LBA 0
	DVD high compatibility mode: Yes
	
8:09:51 PM	#21 SPTI -1135 File SCSIPassThrough.cpp, Line 293
	F: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
	Sense Key:  0x03 (KEY_MEDIUM_ERROR)
	Sense Code: 0x0C
	Sense Qual: 0x00
	CDB Data:   0x2A 00 00 16 9B 20 00 00 20 00 00 00 
	Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 0C 
	Buffer x067c9200: Len x10000
	0x6C 1F 13 FF B9 36 62 E6 4E 3D 9D 99 F7 4A 5C 32 
	0xD1 D0 E0 93 EA 19 32 DA 31 91 69 7A 3B 43 5F 86 
	0xDE D3 23 84 6C CD 9E 66 E1 9E E5 C6 29 B5 2F 7B 
	
8:09:51 PM	#22 CDR -1135 File Writer.cpp, Line 278
	Write error
	F: DVDR/RW DX162D-A
	
8:09:55 PM	#23 Text 0 File DVDR.cpp, Line 7051
	Drive: DVDR/RW  DX162D-A        
	Book Type request [gen]: DVD-ROM, write to EEPROM
	Changing the Book Type was finished successfully, return code 0
	
8:09:55 PM	#24 Phase 38 File dlgbrnst.cpp, Line 1746
	Burn process failed at 2.4x (3,324 KB/s)
	
8:09:55 PM	#25 Text 0 File Cdrdrv.cpp, Line 10459
	DriveLocker: UnLockVolume completed
	
8:09:55 PM	#26 Text 0 File SCSIPassThrough.cpp, Line 583
	UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
	

Existing drivers:
File 'Drivers\CDR4_2K.SYS': Ver=5.3.2.31, size=58000 bytes, created 11/4/2004 10:43:04 PM 
File 'Drivers\CDRALW2K.SYS': Ver=5.3.2.31, size=23420 bytes, created 11/4/2004 10:43:04 PM 

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

I Also need this firware update, help would be apprecated…

sidenote, switched this drive between PC’s and now it wont eject unless i give it some help by putting a pin in the eject hole, then the motor takes over and pushes the tray fully out…

[B][I]UNLESS[/I][/B] there is a disc in the drive, then it ejects just fine when i hit the button

ever heard of this?

Not sure what to do about your drawer not working properly darien989 (am still fairly new to this)…but I have found a firmware update that worked for my Cyberdrive DX162D-A. I haven’t used all the features to see if they are all still working but i have made a few good quality disc’s since the firmware update. :clap: http://www.dse.co.nz/cgi-bin/dse.filereader?4580e81302e7c930273fc0a87f3306e2+EN/catalogs/SUPXH4140 Hope it helps.

that site jsut seems to be one long advert and no firmware for me

When i got it i didn’t need to register. you can try that or i uploaded the zip folder to file den. http://www.fileden.com/files/2006/9/23/234504/XH4140-FWv171F.zip :slight_smile:

here is the 171 firmware

Dick Smiths updated their web site recently, I have not tried any of the updates here

Support - Cyber Drive DVD ReWriter DX162 (XH4140)

This is a support page for the Cyber Drive DVD ReWriter DX162 (XH4140).
Downloads

IMPORTANT NOTICE
By downloading any of the download links below, you acknowledge that you have read and accepted our

Downloads / Drivers Terms & Conditions.

Firmware

Upgrade latest firmware version 171F (ZIP 971KB)

Previous Firmware version 150F (ZIP 1.76MB)

Frequently Asked Questions

Q. How do I reset the Zone information on XH4140?

A. Follow the steps below to reset the Zone info:

  1. Press the Eject Tray button on XH4140.
  2. The tray will come out. Hold the tray to prevent it from retracting then press and hold the eject button for 6 seconds.
  3. The tray LED light will blink for few seconds. The DX162D region block code should now be reset.

To the original poster, if the burner burns CDs fine but not DVDs, that tells me there’s a good chance that the ruby red laser that does DVD burning has failed. DVD drives have two lasers, one for CD and one for DVD.

If the burner can’t read DVDs, that will certainly confirm this suspicion.