Problems burning cds with Benq 1620 (bulk)



PLEASE HELP! I was able to burn dvds and cds for the past 2 months and now I can only burn dvds. I’ve tried burning music with iTunes and data with Sonic RecordNow and Nero. I keep getting errors. Firmware update didn’t help.

Here’s my diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
CD Driver
CD Driver DLL
LowerFilters: PxHelp20 (, Pfc (, Cdr4_xp (,
UpperFilters: GEARAspiWDM (, Cdralw2k (,
Found aspi32 running.
Video Driver: NVIDIA RIVA TNT Model 64 (Sony) RIVA TNT2 Model 64
Check the website of your computer manufacturer or video card vendor to verify that you have the latest video drivers.

IDE\CdRomASUS_CD-S400/A__________________________2.1N____, Bus Type ATA, Bus Address [1,0]
IDE\CdRomATAPI_DVD_DD_2X16X4X16__________________G7P9____, Bus Type ATA, Bus Address [0,0]
Some Dell computers need an update to the ATA bus driver before iTunes recognizes CDs. If you have a Dell computer, check the Dell support website for details.

E: ATAPI DVD DD 2X16X4X16, Rev G7P9
Audio CD in drive.
Found 11 songs on CD, playing time 46:00 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:08:42
Track 3, start time 07:53:15
Track 4, start time 11:49:65
Track 5, start time 15:09:06
Track 6, start time 20:13:06
Track 7, start time 23:29:15
Track 8, start time 27:50:17
Track 9, start time 31:03:08
Track 10, start time 36:11:62
Track 11, start time 40:16:64

G: ASUS CD-S400/A, Rev 2.1N
Data or MP3 CD in drive.