Problem with Verbatim DVD RW: Unspecified recorder error

[qanda]This thread is about the LG GSA-4163B. Click here to see full specs[/qanda]Hi,

I’ve been having troubles with DVD+RW disks and my burner (LG GSA4163B). First of all, it can’t format brand new DVD+RW, no problem with DVD-RW.
Problem is, I got 10 Verbatim DVD+RWs before knowing this and I want to use them. I got a friend to format them for me and started using them, but very often I get the “Unspecified recorder error”, burning stops at around 60-70% and “Burn process failed”. This happens for both single and multisessions.
It seems it can’t finish the disks somehow cause when I choose multisession I can’t finalize it (the option is grayed out).
I don’t multitask (much) and burn at the lowest speeds (x4 max).
My Nero is not the latest (6.6.1.6), but I don’t think it’s a software problem, cause I’ve tried with different softs and the same happens.
I’m guessing it’s some kind of incompatibility between the burner and DVD+RWs, but I don’t get these errors all the time and I’d like to know if I can use these DVDs, and how.
Thanks a lot in advance!

Here’s the log:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM 

NT-SPTI used
Nero Version: 6.6.1.6
Internal Version: 6, 6, 1, 6b

Recorder:             <HL-DT-ST DVDRAM GSA-4163B>Version: A102 - HA 1 TA 0 - 6.6.1.6
 Adapter driver:      <IDE>                     HA 1
 Drive buffer  :      2048kB
 Bus Type      :      default (0) -> ATAPI, detected: ?
CD-ROM:               <HL-DT-ST DVDRAM GSA-4163B>Version: A102 - HA 1 TA 0 - 6.6.1.6
 Adapter driver:      <IDE>                     HA 1

=== Scsi-Device-Map ===
DiskPeripheral       : ST3320620AS                      atapi Port 0 ID 0  DMA: On 
CdRomPeripheral      : HL-DT-STDVDRAM GSA-4163BA102     JRAID Port 4 ID 0  DMA: Off
DiskPeripheral       : HDT722525DLAT80                  JRAID Port 4 ID 1  DMA: Off
CdRomPeripheral      : PJ0274Q SVS731F         2.0B  aatvwyzr Port 5 ID 0  DMA: Off

=== CDRom-Device-Map ===
HL-DT-ST DVDRAM GSA-4163B  F:   CDRom0
PJ0274Q SVS731F            G:   CDRom1
=======================

AutoRun : 1
Excluded drive IDs: 
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE           : 0
Physical memory     : 1023MB (1047660kB)
Free physical memory: 557MB (571044kB)
Memory in use       : 45 
Uncached PFiles: 0x0
Use Inquiry    : 1
Global Bus Type: default (0)
Check supported media : Disabled (0) 

30.1.2009
ISO compilation
10:01:24 AM	#1 Text 0 File Isodoc.cpp, Line 6475
	Iso document burn settings
	------------------------------------------
	Determine maximum speed : FALSE
	Simulate                : FALSE
	Write                   : TRUE
	Finalize CD             : FALSE
	Multisession            : TRUE
	Multisession type:      : Continue multisession
	Burning mode            : DAO
	Mode                    : 1
	ISO Level               : 1 (Max. of 11 = 8 + 3 char)
	Character set           : ISO 9660
	Joliet                  : TRUE
	Allow pathdepth more than 8 directories : TRUE
	Allow more than 255 characters in path  : TRUE
	Write ISO9660 ;1 file extensions        : TRUE
	
10:01:24 AM	#2 Text 0 File ThreadedTransfer.cpp, Line 531
	ReadBuffer-Pipe got 81920KB of Memory
	
10:01:24 AM	#3 Text 0 File Reader.cpp, Line 124
	Reader running
	
10:01:24 AM	#4 Text 0 File Writer.cpp, Line 122
	Writer HL-DT-ST DVDRAM GSA-4163B running
	
10:01:24 AM	#5 ISO9660GEN -11 File geniso.cpp, Line 3312
	First writeable address = 0 (0x00000000)
	
10:01:24 AM	#6 Text 0 File Burncd.cpp, Line 3305
	Turn on Disc-At-Once, using DVD media
	
10:01:25 AM	#7 Text 0 File DlgWaitCD.cpp, Line 281
	Last possible write address on media:  2295103 (510:01.28, 4482MB)
	Last address to be written:            1255763 (279:03.38, 2452MB)
	
10:01:25 AM	#8 Text 0 File DlgWaitCD.cpp, Line 293
	Write in overburning mode: NO
	
10:01:25 AM	#9 Text 0 File DlgWaitCD.cpp, Line 2612
	Recorder: HL-DT-ST DVDRAM GSA-4163B, Media type: DVD+RW
	 Disc Manufacturer ID: MKM, Media Type ID: A02, Product revision number: 0
	 Disc Application Code: 0, Extended Information Indicators: 1
	
10:01:25 AM	#10 Text 0 File DlgWaitCD.cpp, Line 459
	>>> Protocol of DlgWaitCD activities: <<<
	=========================================
	
10:01:25 AM	#11 Text 0 File ThreadedTransferInterface.cpp, Line 847
	Setup items (after recorder preparation)
	 0: TRM_DATA_MODE1 ()
	    2 indices, index0 (150) not provided
	    original disc pos #0 + 1076032 (1076032) = #1076032/239:7.7
	    relocatable, disc pos for caching/writing not required/ required, no patch infos
	    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1076032 blocks [HL-DT-ST DVDRAM GSA-4163B]
	 1: TRM_DATA_MODE1 ()
	    2 indices, index0 (0) not provided
	    original disc pos #15 + 4 (4) = #19/0:0.19
	    relocatable, disc pos for caching/writing not required/not required, no patch infos
	    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4 blocks [HL-DT-ST DVDRAM GSA-4163B]
	--------------------------------------------------------------
	
10:01:25 AM	#12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
	Prepare recorder [HL-DT-ST DVDRAM GSA-4163B] for write in CUE-sheet-DAO
	DAO infos:
	==========
	 MCN: ""
	 TOCType: 0x00; Session Closed, disc not fixated
	 Tracks 1 to 2:
	   1: TRM_DATA_MODE1, 2048/0x00, FilePos             0             0    2203713536, ISRC ""
	   2: TRM_DATA_MODE1, 2048/0x00, FilePos    2203713536    2203713536    2203721728, ISRC ""
	DAO layout:
	===========
	 __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
	  179728 |  lead-in |   0 |    0x41 | 0x00
	  179728 |        1 |   0 |    0x41 | 0x00
	  179728 |        1 |   1 |    0x41 | 0x00
	 1255760 |        2 |   0 |    0x41 | 0x00
	 1255760 |        2 |   1 |    0x41 | 0x00
	 1255764 | lead-out |   1 |    0x41 | 0x00
	
10:01:26 AM	#13 Text 0 File SCSIPassThrough.cpp, Line 38
	SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
	
10:01:26 AM	#14 Text 0 File SCSIPassThrough.cpp, Line 83
	SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
	
10:01:26 AM	#15 Phase 24 File dlgbrnst.cpp, Line 1685
	Caching of files started
	
10:01:26 AM	#16 Text 0 File Burncd.cpp, Line 4145
	Cache writing successful.
	
10:01:26 AM	#17 Phase 25 File dlgbrnst.cpp, Line 1685
	Caching of files completed
	
10:01:26 AM	#18 Phase 36 File dlgbrnst.cpp, Line 1685
	Burn process started at 4x (5,540 KB/s)
	
10:01:26 AM	#19 Text 0 File ThreadedTransferInterface.cpp, Line 2707
	Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #179728
	
10:01:26 AM	#20 Text 0 File ThreadedTransferInterface.cpp, Line 2707
	Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #15): write at #15
	
10:01:26 AM	#21 Text 0 File Cdrdrv.cpp, Line 8648
	---- DVD Structure: Physical Format Information (00h) ----
	Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
	 Book Type: DVD+RW  (9), Part Version: 1.1x (2)
	 Disc Size: 120 mm,      Maximum Rate: <not specified> (F h)
	 Number of Layers: 1,    Track Path: Parallel Track Path (PTP),  Layer Type: re-writable
	 Linear Density:         0,267 um/bit,  Track Density:  0,74 um/track
	 Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
	 End Physical Sector Number of Data Area:      25877F h
	 End Sector Number in Layer 0:                 0 h (LBN: FFFD0000 h, 4193920 MB)
	 Data in Burst Cutting Area (BCA) does not exist
	  Disc Application Code: 0 / 0 h
	  Extended Information indicators: 1 h
	  Disc Manufacturer ID: MKM.....
	  Media type ID: A02
	  Product revision number: 0
	  Number of Physical format information bytes in use in ADIP up to byte 63: 57
	 Media Specific [16..63]:
	      00 00 01 4D 4B 4D 00 00 - 00 00 00 41 30 32 00 39    ...MKM.....A02.9
	      23 00 94 79 64 02 20 00 - 9C 7A 6C 02 20 00 9A 7B    #..yd....zl....{
	      68 02 20 12 12 10 E0 00 - F0 00 00 00 00 00 00 00    h...............
	
10:01:26 AM	#22 Text 0 File DVDR.cpp, Line 5566
	Drive: HL-DT-ST DVDRAM GSA-4163B
	Book Type request [LG]: DVD-ROM
	Book Type setting not supported for the loaded disc type
	
10:01:26 AM	#23 Text 0 File DVDPlusRW.cpp, Line 666
	Start write address at LBA 179728
	DVD high compatibility mode: Yes
	
10:07:04 AM	#24 SPTI -1 File SCSIPassThrough.cpp, Line 289
	F: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
	Sense Key:  0x04 (KEY_HARDWARE_ERROR)
	Sense Code: 0xA0
	Sense Qual: 0x80
	CDB Data:   0x2A 00 00 10 57 10 00 00 20 00 00 00 
	Sense Area: 0xF0 00 04 00 10 55 70 10 09 01 BB 0F A0 80 
	Buffer x048d0000: Len x10000
	0x29 B0 89 67 2E 12 04 8F 0F 87 AA 1A 78 43 3F 7F 
	0xC0 CF 3E 7B D8 7B E7 C1 0C 60 C3 0A 9B 1A 95 40 
	0x7A 71 57 09 E2 99 2B 54 6A 3F 51 34 FB 3D 70 9C 
	
10:07:04 AM	#25 CDR -1 File Writer.cpp, Line 311
	Unspecified Recorder Error
	F: HL-DT-ST DVDRAM GSA-4163B
	
10:07:05 AM	#26 Text 0 File ThreadedTransfer.cpp, Line 228
	all writers idle, stopping conversion
	
10:07:05 AM	#27 Text 0 File ThreadedTransfer.cpp, Line 222
	conversion idle, stopping reader
	
10:07:05 AM	#28 SPTI -1039 File SCSIPassThrough.cpp, Line 289
	F: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1039)
	Sense Key:  0x04 (KEY_HARDWARE_ERROR)
	Sense Code: 0x09
	Sense Qual: 0x01
	CDB Data:   0x35 02 00 00 00 00 00 00 00 00 00 00 
	Sense Area: 0xF1 00 04 00 10 55 70 10 35 01 00 0F 09 01 
	
10:07:17 AM	#29 SPTI -1039 File SCSIPassThrough.cpp, Line 289
	F: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1039)
	Sense Key:  0x04 (KEY_HARDWARE_ERROR)
	Sense Code: 0x09
	Sense Qual: 0x01
	CDB Data:   0x55 10 00 00 00 00 00 00 3C 00 00 00 
	Sense Area: 0xF1 00 04 00 10 56 10 10 35 01 00 0F 09 01 
	Buffer x02e85c00: Len x3c
	0x00 00 00 00 00 00 00 00 05 32 62 04 08 10 00 00 
	0x00 00 00 00 00 00 00 96 00 00 00 00 00 00 00 00 
	0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 
	
10:07:17 AM	#30 Phase 38 File dlgbrnst.cpp, Line 1685
	Burn process failed at 4x (5,540 KB/s)
	

Existing drivers:
File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 11/2/2002 10:53:04 AM

Don’t have one so not much help here but do you have the latest FW installed ? Also you might try going to the burner forum for your brand and you might be able to find the answer there as I am sure someone else has had your problem, Sorry can’t help you out on this

Thanks, I’ll post this there.

[quote=dabopoj;2208822]
I’ve been having troubles with DVD+RW disks and my burner (LG GSA4163B). First of all, it can’t format brand new DVD+RW, no problem with DVD-RW.
Here’s the log:

CdRomPeripheral : HL-DT-STDVDRAM GSA-4163BA102 JRAID Port 4 ID 0 DMA: Off [/quote]
This is problem #1:
Running a DVD burner on a Jmicron controller in RAID mode is a bad idea at all, and especially with LG drives of that generation.

CdRomPeripheral : PJ0274Q SVS731F 2.0B aatvwyzr Port 5 ID 0 DMA: Off

Next problem source. Many of these “virtual drive” softwares like Alcohol or Daemon Tools install routines to “hide” recordable media. Usually, there is a configuration option to disable this feature.

Existing drivers:
File ‘WNASPINT.DLL’: Ver=V1.18, size=57344 bytes, created 11/2/2002 10:53:04 AM
You love messing up your system?

Ok, the drive’s firmware is ancient also, but I don’t think this is the reason for the issues described here.

Michael