Problem with upgrade registration

vbimport

#1

Hi -

i am a registered 3.x user of DVDFab and am trying to upgrade to 5. The registration screen for 5 tells me I need a new key from DVDFab. When I go to the web site to try to get a new key emailed, it tells me that I’ve failed to match the security letters each time, no matter how often or careful I am. Please advise and thank you!

Mike


#2

I don’t think that the problem is the security code. I suspect that your email address is not being found in Fengtao’s database, but to be honest, I’ve never heard this one before.
You have to use the same email address that you used when you originally purchased Fab.

If your email has changed, navigate to Fab.com > Contact > Topic > [B]Change Email[/B] or click on this link:
http://www.dvdfab.com/changemail.htm