Problem with TSSTcorp TS-L632D in Dell E1705

I have recently purchased a Dell E1705, which came with a TSSTcorp TS-L632D DVD RW drive.

I have been experiencing problems with it - over the last couple of weeks, more & more of the DVDs that I have burned have failed to burn properly.
I tried re-installing Windows, but that has not helped.

I have also got a replacement drive, but the same thing happened.

The error message that keeps coming up in Nero is ‘PMA update failure’. Other burning software also has the same failure.

The full burning log is below.

If anyone might be able to help me, I would be most appreciative.

Thanks

LOG:

5C82001080100000000216117871

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32 PM

NT-SPTI used
Nero Version: 7.0.1.4
Internal Version: 7, 0, 1, 4

Recorder: <TSSTcorp DVD±RW TS-L632D>Version: DE03 - HA 1 TA 0 - 7.0.1.4
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <TSSTcorp DVD±RW TS-L632D>Version: DE03 - HA 1 TA 0 - 7.0.1.4
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : SAMSUNG HM080II atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TSSTcorp DVD±RW TS-L632D atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
TSSTcorp DVD±RW TS-L632D D: CDRom0

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1022MB (1046904kB)
Free physical memory: 318MB (326348kB)
Memory in use : 68 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

3.12.2006
ISO compilation
4:22:10 PM #1 Text 0 File Isodoc.cpp, Line 6411
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

4:22:10 PM #2 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 262144KB of Memory

4:22:10 PM #3 Text 0 File Reader.cpp, Line 124
Reader running

4:22:10 PM #4 Text 0 File Writer.cpp, Line 113
Writer D: TSSTcorp DVD±RW TS-L632D running

4:22:10 PM #5 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

4:22:10 PM #6 Text 0 File Burncd.cpp, Line 3342
Turn on Disc-At-Once, using DVD media

4:22:11 PM #7 Text 0 File DlgWaitCD.cpp, Line 279
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2149423 (477:38.73, 4198MB)

4:22:11 PM #8 Text 0 File DlgWaitCD.cpp, Line 291
Write in overburning mode: NO (enabled: CD)

4:22:11 PM #9 Text 0 File DlgWaitCD.cpp, Line 2578
Recorder: TSSTcorp DVD±RW TS-L632D, Media type: DVD+R
Disc Manufacturer ID: MCC, Media Type ID: 004, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 7

4:22:11 PM #10 Text 0 File DlgWaitCD.cpp, Line 458
>>> Protocol of DlgWaitCD activities: <<<
=========================================

4:22:11 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2149424 (2149424) = #2149424/477:38.74
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2149424 blocks [D: TSSTcorp DVD±RW TS-L632D]
--------------------------------------------------------------

4:22:11 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [D: TSSTcorp DVD±RW TS-L632D] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4402020352, ISRC “”
DAO layout:
===========
Start|Track|Idx|CtrlAdr|RecDep_____
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2149424 | lead-out | 1 | 0x41 | 0x00

4:22:11 PM #13 Text 0 File SCSIPassThrough.cpp, Line 36
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

4:22:11 PM #14 Phase 24 File dlgbrnst.cpp, Line 1725
Caching of files started

4:22:11 PM #15 Text 0 File Burncd.cpp, Line 4176
Cache writing successful.

4:22:11 PM #16 Phase 25 File dlgbrnst.cpp, Line 1725
Caching of files completed

4:22:11 PM #17 Phase 36 File dlgbrnst.cpp, Line 1725
Burn process started at 8x (11,080 KB/s)

4:22:14 PM #18 SPTI -1066 File SCSIPassThrough.cpp, Line 323
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x05712200: Len x4000

4:22:14 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

4:22:14 PM #20 Text 0 File Cdrdrv.cpp, Line 8411
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: MCC…
Media type ID: 004
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16…63]:
00 00 07 4D 43 43 00 00 - 00 00 00 30 30 34 00 38 …MCC…004.8
23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

4:22:14 PM #21 Text 0 File Cdrdrv.cpp, Line 8411
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: MCC…
Media type ID: 004
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16…63]:
00 00 07 4D 43 43 00 00 - 00 00 00 30 30 34 00 38 …MCC…004.8
23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

4:22:14 PM #22 Text 0 File Cdrdrv.cpp, Line 8411
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: MCC…
Media type ID: 004
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16…63]:
00 00 07 4D 43 43 00 00 - 00 00 00 30 30 34 00 38 …MCC…004.8
23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

4:22:14 PM #23 Text 0 File DVDR.cpp, Line 7068
Drive: TSSTcorp DVD±RW TS-L632D
Book Type request [TSST]: DVD-ROM
Changing the Book Type was finished successfully, return code 0

4:22:14 PM #24 CDR -1207 File DVDR.cpp, Line 5330
Book Type automatically set to: DVD-ROM

4:22:14 PM #25 Text 0 File DVDPlusRW.cpp, Line 666
Start write address at LBA 0
DVD high compatibility mode: No

4:32:28 PM #26 Text 0 File WriterStatus.cpp, Line 116
<D: TSSTcorp DVD±RW TS-L632D> start writing Lead-Out at LBA 2149424 (20CC30h), length 0 blocks

4:32:28 PM #27 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

4:33:04 PM #28 SPTI -1194 File SCSIPassThrough.cpp, Line 323
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1194)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x04
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 73 04
Buffer x03477e00: Len x20

4:33:04 PM #29 CDR -1194 File ThreadedTransferInterface.cpp, Line 1937
PMA update failure
D: TSSTcorp DVD±RW TS-L632D

4:33:04 PM #30 TRANSFER -24 File ThreadedTransferInterface.cpp, Line 1937
Could not perform end of Disc-at-once

4:33:28 PM #31 Phase 127 File dlgbrnst.cpp, Line 1725
Generating DVD high compatibility borders

4:33:28 PM #32 Phase 129 File dlgbrnst.cpp, Line 1725
Generating DVD borders completed successfully

4:33:28 PM #33 Phase 38 File dlgbrnst.cpp, Line 1725
Burn process failed at 8x (11,080 KB/s)

Existing drivers:
File ‘Drivers\PXHELP20.SYS’: Ver=2.03.26a, size=20576 bytes, created 12/05/2005 6:54:10 PM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Update Nero
Disable Multisession.
Use better media, burn slower.
Don’t post serials.

Is this a laptop?

Yes, this is a laptop.

I got a replacement drive, although it is still a TS-L632D. With it, & with the multi-session option disabled, I have had a better success rate, although sometimes it still fails to burn, giving me the same error message

Oh, & I have been using Verbatim Media the whole time