Problem with running the DVDs

I’m new to the DVD world, I’ve problem with running the DVDs on my drive, whenever i try to run a DVD with any player, i get the following message “PowerDVD has encountered a problem and needs to close. We are sorry for the inconvenience.” and the player would then close. I’ve tried the windows media player and different DVDs but it’s the same. Any help would be appreciated.
Thank you