Problem with new BenQ 1655 and TY CDRs

vbimport

#1

I got my first BenQ 1655 about 2 weeks ago from NewEgg and installed it fine. I tried to burn some CDRs as a test to make sure it worked, to no avail. I figured the drive was bad, so I RMAed it. Just got the 2nd unit, installed it, and same thing, it will not burn CDRs using either Nero 6.6 or WinXP burning data disc. The media is (according to Nero):
Manufacturer : Taiyo Yuden
Code : 97m24s01f
Disc Type : CD-R
Usage : General
Recording Layer : Dye Type 1: Long Strategy (Cyanine, AZO)
Recording Speed : n/a
Capacity : 79:59.72
703 MB
Additional Capacity : n/a
Overburn Capacity : not tested

So, I went and grabbed some CDRs from my parents, Phillips CDRs, and it worked fine.

Why on earth wouldn’t it burn with high quality TY CDRs? anyone else have problems? Anyway to resolve this? I have a cake box of probably 40 more of these TY discs.

They worked fine in my other Liteon 812.

I’m using the latest firmware.
Thanks.


#2

^Try a different burning app? Update Nero?


#3

I’m using Nero express 6.6.0.14 (came with the drive), there are no updates for it on the nero.com.
I’ve also tried the built in WinXP data burning, which is great for create data CDs (like backing up photos). Neither work with the TY discs.


#4

There is a newer version, 6.6.0.6.


#5

The newest version of Nero is 6.6.1.4.
TY should be fine…no probs here…Maybe kind of “fake” media (or does that only exist on DVD-Rs ?)


#6

Hi :slight_smile:
Welcome to the forum KevinSanDiego. :iagree:
You should update your Nero first. If you want you could try this BenQs’ oem version of Nero which is more recent than your current version. Otherwise go here for the latest version of Nero.


#7

Thanks. I updated Nero to the latest. Still won’t burn these TY discs. here’s the error log from Nero.

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM 
 
NT-SPTI used
Nero Version: 6.6.1.4
Internal Version: 6, 6, 1, 4d
(Nero Express)
Recorder: <BENQ DVD LS DW1655>Version: BCDB - HA 1 TA 0 - 6.6.1.4
Adapter driver: <IDE>HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <TOSHIBA DVD-ROM SD-M1502>Version: 1012 - HA 1 TA 1 - 6.6.1.4
Adapter driver: <IDE>HA 1
 
=== Scsi-Device-Map ===
CdRomPeripheral : BENQ DVD LS DW1655 atapi Port 0 ID 0 DMA: On 
CdRomPeripheral : TOSHIBA DVD-ROM SD-M1502 atapi Port 0 ID 1 DMA: Off
DiskPeripheral : WDC WD1600JD-22HBB0 08.0 viasraid Port 2 ID 0 DMA: Off
 
=== CDRom-Device-Map ===
BENQ DVD LS DW1655 D: CDRom0
TOSHIBA DVD-ROM SD-M1502 E: CDRom1
=======================
 
AutoRun : 1
Excluded drive IDs: 
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 2047MB (2096624kB)
Free physical memory: 1516MB (1552552kB)
Memory in use : 25 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0) 
 
19.3.2006
CD-ROM (ISO)
9:08:41 AM #1 Text 0 File Isodoc.cpp, Line 6475
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
 
9:08:41 AM #2 Text 0 File Burncd.cpp, Line 3012
BENQ DVD LS DW1655
Seamless Link activated
 
9:08:41 AM #3 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 81920KB of Memory
 
9:08:41 AM #4 Text 0 File Reader.cpp, Line 124
Reader running
 
9:08:41 AM #5 Text 0 File Writer.cpp, Line 122
Writer BENQ DVD LS DW1655 running
 
9:08:41 AM #6 ISO9660GEN -11 File geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)
 
9:08:41 AM #7 Text 0 File Burncd.cpp, Line 3305
Turn on Track-At-Once, using CD-R/RW media
 
9:08:41 AM #8 Text 0 File DlgWaitCD.cpp, Line 281
Last possible write address on media: 359846 ( 79:59.71)
Last address to be written: 14759 ( 3:18.59)
 
9:08:41 AM #9 Text 0 File DlgWaitCD.cpp, Line 293
Write in overburning mode: NO (enabled: CD)
 
9:08:41 AM #10 Text 0 File DlgWaitCD.cpp, Line 2612
Recorder: BENQ DVD LS DW1655
 
9:08:41 AM #11 Text 0 File DlgWaitCD.cpp, Line 459
>>> Protocol of DlgWaitCD activities: <<<
=========================================
 
9:08:41 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 14760 (14760) = #14760/3:16.60
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 14758 blocks [BENQ DVD LS DW1655]
--------------------------------------------------------------
 
9:08:41 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [BENQ DVD LS DW1655] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 30535680, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0x00
-150 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
14760 | lead-out | 1 | 0x41 | 0x00
 
9:08:41 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1127
Removed 2 run-out blocks from end of track 1. Length: 14760 -> 14758.
 
9:08:41 AM #15 Text 0 File SCSIPassThrough.cpp, Line 38
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
 
9:08:41 AM #16 Text 0 File SCSIPassThrough.cpp, Line 83
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
 
9:08:41 AM #17 Phase 24 File dlgbrnst.cpp, Line 1685
Caching of files started
 
9:08:41 AM #18 Text 0 File Burncd.cpp, Line 4145
Cache writing successful.
 
9:08:41 AM #19 Phase 25 File dlgbrnst.cpp, Line 1685
Caching of files completed
 
9:08:41 AM #20 Phase 36 File dlgbrnst.cpp, Line 1685
Burn process started at 48x (7,200 KB/s)
 
9:08:41 AM #21 SPTI -1189 File SCSIPassThrough.cpp, Line 289
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1189)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x02
CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00 
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 30 02 
Buffer x031f6800: Len x4000
 
9:08:41 AM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
 
9:08:42 AM #23 Text 0 File Mmc.cpp, Line 21840
Set BUFE: Seamless Link -> ON 
 
9:08:55 AM #24 SPTI -1135 File SCSIPassThrough.cpp, Line 289
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 04 20 00 00 20 00 00 00 
Sense Area: 0x71 00 03 00 00 00 00 12 00 00 00 00 0C 
Buffer x0cc40000: Len x10000
0xE7 0E C0 30 21 63 CC AC C4 3A F4 FD 3F A5 54 94 
0x86 F3 50 C2 CA CA DE 53 10 7A 9F 4C 57 55 46 E4 
0xAF D0 74 1F 6D CC A7 09 1E 51 5D 91 F7 72 39 E4 
 
9:08:55 AM #25 CDR -1135 File Writer.cpp, Line 311
Write error
D: BENQ DVD LS DW1655
 
9:08:55 AM #26 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
 
9:08:55 AM #27 CDR -201 File WriterStatus.cpp, Line 200
Invalid write state
D: BENQ DVD LS DW1655
 
9:08:55 AM #28 TRANSFER -18 File WriterStatus.cpp, Line 200
Could not perform EndTrack
 
9:08:55 AM #29 Text 0 File Mmc.cpp, Line 16608
<BENQ DVD LS DW1655>start Close Session
 
9:08:55 AM #30 Phase 38 File dlgbrnst.cpp, Line 1685
Burn process failed at 48x (7,200 KB/s)
 
 
Existing drivers:
 
Registry Keys:
HKLM\Software\Microsoft\WindowsNT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

#8

Kevin, the log shows that DMA is off on other drives (incl. harddrive) and that might cause the problem.

=== Scsi-Device-Map ===
CdRomPeripheral : BENQ DVD LS DW1655 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TOSHIBA DVD-ROM SD-M1502 atapi Port 0 ID 1 DMA: Off
DiskPeripheral : WDC WD1600JD-22HBB0 08.0 viasraid Port 2 ID 0 DMA: Off
Please consult this thread: Troubleshooting: Enabling/Checking DMA in Windows XP, 2000, Me, 9x


#9

Thanks. My hard drive is SATA, not on an IDE channel.
BenQ is primary master, and is UDMA mode 2. My toshiba DVD rom has ‘DMA if available’ selected, but is using PIO. It’s an older drive, but I’ll unplug it and see if it does anything. Again, other CDRs burn fine (Phillips CDRs), it’s just an issue with these TY discs.
Manufacturer : Taiyo Yuden
Code : 97m24s01f
Disc Type : CD-R
Usage : General
Recording Layer : Dye Type 1: Long Strategy (Cyanine, AZO)


#10

Hi, my DW 1650 works fine with these disks:


 Disktyp:                  : CD-R
 Hersteller:               : Taiyo Yuden
 MID                       : 97m24s01f
 Schreibgeschwindigkeiten: : 12 X - 16 X - 24 X - 32 X - 40 X - 48 X
 Kapazität:                : 79:59.72
                           : 703 MB
Erweiterte Informationen
 Verwendung                : General
 Status der Disk           : leer

(Information generated with Nero CD/DVD Speed)
They were sold as “Verbatim Pastell 52x Reorder Nr. 43417 Made in Japan”

You should also check master/slave settings, many Benq drives are set as slave as default.

Michael


#11

What you mean with that?
It could cause problems with that media, if so then :disagree:
I’ve used my BenQ’s in different ways primary master/slave, secondary master/slave and no problems with Taiyo Yuden cd-r’s.


#12

Hi,

If he did not check this, the drive might be connected the wrong way. I admit, that the drive wouldn’t work at all, if not connected properly.

I’ve used my BenQ’s in different ways primary master/slave, secondary master/slave and no problems with Taiyo Yuden cd-r’s.

My drive, connected as secondary slave (master is my LG), works fine, too. Maybe he has bought fake media…

Michael


#13

What is the brand of your TY media? Is it Made in Japan?
It might be a bad batch since there’s a medium (media) error in the log.

Sense Key: 0x03 (KEY_MEDIUM_ERROR)


#14

Most probably a media issue. If 2 different units can’t write the same media, I first check the media by trying to burning it in another burner…

Have you tried that?


#15

He said they worked fine in his Liteon 812 in the initial post. As others have asked, what’s the ‘brand’ of the discs? Unless you knowingly and intentionally bought TY, I’m suspecting they are fakes.


#16

:o


#17

yeah, they work fine in my Liteon 812.

they aren’t a rebadged brand, like verbatim. I bought them online, don’t remember where, as TY discs in a cake box.

Fakes?? even though they show in Nero as:
Manufacturer : Taiyo Yuden
Code : 97m24s01f
Disc Type : CD-R
Usage : General
Recording Layer : Dye Type 1: Long Strategy (Cyanine, AZO)

??

can you recommend some discs for me?

Thanks for all of the replies.


#18

Some DVD and CD media is ‘faked’, they use a faked media code such as TY so that they are ‘seen’ as being TY, even if they’re something entirely different in reality. Someone else may be able to confirm whether they are real TY or not buy the serial number data stamped on the inner part of the discs. If you bought from a well-known retailer and they advertised them as TY, they’re almost certainly real TY media. If you ordered from some shady company, who knows. Real TY is very good media and if yours are real, it may not be the media to blame. Others like Ritek, although I can say I’ve honestly had no issues with any CD media except extremely cheap media like Plasmon. Ritek, CMC, MBI, and others have all worked fine for me.


#19

You are burning at 48X. Try burning at 16X or lower.


#20

OK, now we’re getting somewhere. Thanks Tedtalker. they burned at 16x, and 24x, and 40x, and now for some reason, 48x. I have no explanation for this. I used Nero, and also used the built in Win XP burning data CD. works fine. I’m completely baffled. maybe the burner just needed to ‘get warmed up’. I’ll keep monitoring.

Thanks all.