Problem with my new Pioneer 109 - pleaes help

bjleung 2005-08-11 00:23:17 UTC #1

Hi I am new and need your help,

I just purchase a Pioneer 109, and I have probem reading and writing CD/DVD.  When I put in a CD/DVD the DVDRW makes strange noise and just read read read then stop.   I try nero 6.6.0.xx to burn a CD or DVD, nero returns error saying my DVD Writer can't use this media (I am using  Verbatim DVD-R 8X)

I already upgraded my firmware to the newest version. Set Primary Master UDMA5 and Secondary Master UDMA4. Still same thing.

After 2 days, I took the DVDRW back to the shop. The shopkeeper tested it in front of me and it works...read ok, burn ok. He told me it is possible my IDE cable is no good or my Power Supply is not providing enough power to the DVDRW.

I bought a new IDE cable 80way, installed on my PC. Still doesn't read or write.

Now I donno what to do, do you think it is a problem with my Power Supply? But I think if my power supply is no good the computer should start at all. Also before I buy this DVDRW I was using 1 DVDROM + 1 CDRW and it was ok.

Dear all big brothers, please look at my case and provide some help.

I plan to take the Power Supply from my office PC (Dell) and try it and see if it works tonight.

Thank you so much.

LasVegas 2005-08-11 01:13:38 UTC #2

You didn't mention how you have the drive installed. It should be connected as Master on your Secondary port, ideally set to "Master" rather than "Cable Select."

bjleung 2005-08-11 01:23:01 UTC #3

Thx LasVegas,

 I tried 2 different types of installations:

Connected DVDRW as Secondary Master and HDD as Primary Master
Connected DVDRW as Primary Slave and HDD as Primary Master

Both yielded the same result.

When I place a CD audio or DVD moive into my existing DVD-Rom it takes about 4-5 seconds before the title of the disc shows up in the E: tree

But when I insert the same CD or DVD into my Pioneer 109 it spins but after 10 seconds the drive stops but nothing shows up on E:

The above was also tested by the shop but it is ok at the shop. Very Strange. Now I have a DVDRW that should be functioning just not on my computer. Damn

melodymaster 2005-08-11 01:36:58 UTC #4

Sometimes Win2k or XP will continue to associate a partricular drive letter with a Hardware ID that is no longer in the system, thus seeing two devices on the same letter or hanging etc. I've experienced this not only with Hard Drives but specifically when trying to install my new (at the time) Pioneer DVR-107. Try first of all going to Device manager and uninstalling the burner, then reboot. Let it reinstall then reboot. If that doesn't work shut down, reconnect the old DVDrom (with the burner removed) boot up, let that install, reboot, then uninstall the DVDrom in Device Manager, shut down, physically remove the DVDrom, boot up again without ANY DVD unit, then shut down again, physically install the DVD-writer, then boot back up, let it install, then reboot. This final boot up should leave you with a properly installed writer.

bjleung 2005-08-11 02:14:44 UTC #5

Hi melodymaster,

I think you are right, when I checked the device manager on my WinXp after I install my DVDRW alone.  I still seem to see another CDRW or CD rom....some strange AXN brand stuff...I think it could be a faluty install.  I will try uninstalling everything then let windows reinstall my dvdrw for me.  Hope that works.  Thanks alot.

bjleung 2005-08-11 07:07:34 UTC #6

Well melodymaster,

I tried your method and uninstalled all installed DVD/CD drives and reinstalled my DVDRW only. But when there is no drive installed window seems to install something called "AXV CD/DVD-ROM SCSI CdRom Device" can be found in Device Manager.

After I reinstall my DVDRW: Device Manager shows 2 devices under DVD/CD-ROM DRIVES:

AXV CD/DVD-ROM SCSI CdRom Device
Pioneer DVD-RW  DWR109

I donno how the AXV CD/DVD-ROM SCSI CdRom Device got there...everytime I uninstall it...it just comes back.

Anyway, the problem still exists...can't read nor write.

Can anyone help?

bjleung 2005-08-11 07:18:36 UTC #7

I tried to burn a data DVD using Nero 6 and here is the log returned:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'D:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 2004/10/26 下午 06:35:34
Nero Version: 6.6.0.16
Internal Version: 6, 6, 0, 16b

Recorder: <PIONEER DVD-RW DVR-109> Version: 1.57 - HA 1 TA 0 - 6.6.0.16
Adapter driver: <atapi> HA 1
Drive buffer : 2000kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <PIONEER DVD-RW DVR-109 >Version: 1.57 - HA 1 TA 0 - 6.6.0.16
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : IC35L080AVVA07-0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : PIONEER DVD-RW DVR-109 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : AXV CD/DVD-ROM 2.2a a347scsi Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
PIONEER DVD-RW DVR-109 E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 40894464 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 255MB (261616kB)
Free physical memory: 71MB (72852kB)
Memory in use : 72 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

11.8.2000
ISO compilation
下午 10:12:27 #1 Text 0 File Isodoc.cpp, Line 6356
Iso document burn settings

Determine maximum speed : FALSE
Simulate                : FALSE
Write                   : TRUE
Finalize CD             : TRUE
Multisession            : FALSE
Burning mode            : DAO
Mode                    : 1
ISO Level               : 1 (Max. of 11 = 8 + 3 char)
Character set           : ISO 9660
Joliet                  : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path  : TRUE
Write ISO9660 ;1 file extensions        : TRUE

下午 10:12:27 #2 Text 0 File Reader.cpp, Line 127
Reader running

下午 10:12:27 #3 Text 0 File Writer.cpp, Line 122
Writer PIONEER DVD-RW DVR-109 running

下午 10:12:27 #4 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

下午 10:12:27 #5 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

下午 10:12:42 #6 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 13663 ( 3:02.13, 26MB)

下午 10:12:42 #7 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

下午 10:12:42 #8 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: PIONEER DVD-RW DVR-109, Media type: DVD-RW
Disc Manufacturer: OPTODI - SCW004
Disc Application Code: 2, Disc Physical Code: 214

下午 10:12:42 #9 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

下午 10:12:42 #10 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 13664 (13664) = #13664/3:2.14
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 13664 blocks [PIONEER DVD-RW DVR-109]

下午 10:12:42 #11 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [PIONEER DVD-RW DVR-109] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 27983872, ISRC ""
DAO layout:
===========
_Start|___Track|Idx|CtrlAdr|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
13664 | lead-out | 1 | 0x41 | 0x00

下午 10:12:42 #12 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

下午 10:12:43 #13 Text 0 File Burncd.cpp, Line 4120
Cache writing successful.

下午 10:12:43 #14 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

下午 10:12:43 #15 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5,540 KB/s)

下午 10:12:43 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

下午 10:12:43 #17 Text 0 File DVDR.cpp, Line 2379
Recording mode: Sequential Recording Mode

下午 10:12:43 #18 Text 0 File Mmc.cpp, Line 21708
Set BUFE: Buffer underrun protection -> ON

下午 10:12:43 #19 Text 0 File DVDR.cpp, Line 2534
Start write address at LBA 0
DVD high compatibility mode: Yes

下午 10:12:43 #20 Text 0 File Cdrdrv.cpp, Line 8862
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-RW (3), Part Version: - (3)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 20 10 00 00 00 00 00 - 00 00 03 12 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

下午 10:12:44 #21 Text 0 File Cdrdrv.cpp, Line 1286
22:12:44.275 - PIONEER DVD-RW DVR-109\H1 T0 : Queue again later

下午 10:13:35 #22 SCSI -1135 File Cdrdrv.cpp, Line 1434
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x031F0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x03 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x03 0x00 0x21 0xBB 0x38 0x0E
0x00 0x00 0x00 0x00 0x0C 0x00

下午 10:13:35 #23 CDR -1135 File Writer.cpp, Line 311
Write error

下午 10:13:35 #24 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

下午 10:13:35 #25 Text 0 File DVDR.cpp, Line 2774
EndDAO: Last written address was 767

下午 10:13:35 #26 Phase 181 File dlgbrnst.cpp, Line 1832
Writing lead-out...

下午 10:13:35 #27 Text 0 File DVDR.cpp, Line 2807
Estimated time for 30mm Borders: 3min 52sec

下午 10:13:35 #28 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 4x (5,540 KB/s)

Existing drivers:
File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 2005/8/10 上午 12:41:20
File 'Drivers\atapi.sys': Ver=?.?.?.?, size=86912 bytes, created 2002/8/29 下午 04:27:50 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

bjleung 2005-08-11 07:18:57 UTC #8

Notice:

chef 2005-08-11 13:16:41 UTC #9

And? That's just the VIRTUAL drive installed by Alcohol Soft!

Nero Version: 6.6.0.16

I think that's the problem. Obsolete and outdated Nero!

bjleung 2005-08-11 18:58:39 UTC #10

Hi Chef

So that means I don't have to worry about the VIRTUAL drive installed by Alcohol Soft right? Shouldn't casue any problems there.

Also, I downloaded my Nero 6 Ultra Edition 6.6.0.16 from Nero's site. Shouldn't this be the most up-to-date version? Is there a newer on that this?

Anyway, thanks for all of you who are trying to help. Really appreciate that.

chef 2005-08-12 00:04:51 UTC #11

Yeah, sorry. I got confused by all those Nero revisions. ?:
6.6.0.16 is the latest available.

Is your 109 in UDMA4 mode actually?
What other burning apps have you installed?

bjleung 2005-08-12 00:46:32 UTC #12

My 109 is in UDMA4 mode.

Besides Nero 6.6.0.16, I also have Alcohol120% installed.

I know there is a built-in burning software that comes with WinXp I will try to disable that in my next attempt.

I wonder if reinstalling Windows would help. Really donno what else I could do now...

etp 2005-08-12 03:31:05 UTC #13

Just a thought, but safe boot and delete extra stuff in device manager.

melodymaster 2005-08-12 05:59:54 UTC #14

I have experienced problems related to Alcohol. I don't know what build it was but last week a customer had problems with, you got it, his DVD writer (an old DVR-105,) burns would fail, very slow reads, sometimes bluscreens when the disc was put in (in XP-SP2). This all started after Alcohol was updated. I used System Restore to go back to before Alcohol was updated, and all the problems went away. MAYBE it was the Virtual Drive causing problems, I don't know, but you might try unistalling Alcohol to see what happens.

bjleung 2005-08-14 07:23:18 UTC #15

I have tried everything I can think of now and still no good. I even tried to install a new Windows still same thing. Remove Alcohol, same thing. I am about to give up.

chef 2005-08-14 08:44:37 UTC #16

Test the drive in another computer - that's the best way.

bjleung 2005-08-14 19:27:45 UTC #17

I already did, it works. I am guessing it is capatabiliy between my Motherboard and my DVDRW? Possible?

Wizzu 2005-08-14 20:10:21 UTC #18

"I am guessing it is capatabiliy between my Motherboard and my DVDRW? Possible?"

Yes... What's your mobo?

Wizzu 2005-08-14 20:14:23 UTC #19

"But I think if my power supply is no good the computer should start at all."

Not that simple.

Also is your ROM drive connected to the same cable as the 109? If so, unplug it and retry... (you've probably already done that but who knows..)

bjleung 2005-08-14 20:38:34 UTC #20

Hi Francksoy,

 My mobo is MSI MS-6330 also known as K7T Turbo.  Currently my bios ver is 2.2, I already checked MSI's site the latest bios version is 3.7 unfortunately the site also stated that ver 2.2 is considered a Exception version.  Therefore, when I tried to update my bios via MSI LIVE Update the software tells me I am in no need to update my bios and my bios is already the best one.

 I have already tried unplugging the ROM drive and the problem still there.

Thanks for your help.

Ben