I just purchaed a new alienware laptop. I fogrot to order a dvd-burner with it so I just purchased one to install, but when I try to boot with the drive in the computer will not boot, and if I install it while the computer is on and windows i running the computer freezes. Is there any way to fix this?
Welcome:). Try deleting the ide channel(in device manager) that the drive resides on and shut down, attach the new drive and restart. It may be a BIOS issue, you may want to contact Alienware.