Problem with IE 7 upgrade and need help

vbimport

#1

This morning when I turned on my new home build computer I was encouraged (by Windows) to upgrade to Internet Explorer 7. I had been working with IE 6 just fine but thought what the heck, this is a “new build” so I may as well keep it up to date with the latest.

After the IE 7 upgrade, I turned around and tried to get on the internet via IE 7 and it just set there saying “connecting”…I couldn’t even use the mouse/cursor. …it was locked up, I had to do a ctrl, alt, delete to get out of and back to the desktop. I went thru this process at least 6 times with the same results…nothing…could not get on the internet.

I tried to do a system restore four times, but since the computer was a totally new home build (finished it Feb. 24) it had only 4 restore points…none of which worked…in other words, I couldn’t restore to any of the 4 restore points.

I need help. I’d like to go back to IE 6 since it worked just fine for me…or get IE 7 figured out…but I don’t know how to do that.

Can someone please help me? I’m running Windows XP Home with SP2 and have Nortor IS, but have very little of anything else…seems odd that there isn’t much loaded on my new build yet.

Would someone please help me figure out why the IE 7 upgrade won’t work and why it locks up my computer…or tell me how to go back to IE 6…Thanks guys.


#2

burnselk

Go to : Start/Settings/Control Panel/Add or Remove Programs

IE7 should be in there somewhere if you want to delete it.

bean55


#3

Will need more info to fix.
What does it do?
Is it trying to find internet access ?
IE7 has more security so you sometimes have to really look around to find the problem.

bean55


#4

Have you checked firewall settings or if you disable your firewall, does it work?


#5

[QUOTE=burnselk;2011986]This morning when I turned on my new home build computer I was encouraged (by Windows) to upgrade to Internet Explorer 7. I had been working with IE 6 just fine but thought what the heck, this is a “new build” so I may as well keep it up to date with the latest.

After the IE 7 upgrade, I turned around and tried to get on the internet via IE 7 and it just set there saying “connecting”…I couldn’t even use the mouse/cursor. …it was locked up, I had to do a ctrl, alt, delete to get out of and back to the desktop. I went thru this process at least 6 times with the same results…nothing…could not get on the internet.

I tried to do a system restore four times, but since the computer was a totally new home build (finished it Feb. 24) it had only 4 restore points…none of which worked…in other words, I couldn’t restore to any of the 4 restore points.

I need help. I’d like to go back to IE 6 since it worked just fine for me…or get IE 7 figured out…but I don’t know how to do that.

Can someone please help me? I’m running Windows XP Home with SP2 and have Nortor IS, but have very little of anything else…seems odd that there isn’t much loaded on my new build yet.

Would someone please help me figure out why the IE 7 upgrade won’t work and why it locks up my computer…or tell me how to go back to IE 6…Thanks guys.[/QUOTE]

How did you download the IE7 version and when you downloaded IE7 and its updated did you reboot and start IE7 and do a oncerun operation in IE7?? Also I would get rid of Norton AV…it’s a bloated program and you can get free AV programs that will do the same…I think Norton is part of the cause…


#6

I think coolcolors has a good point. Seems I had a problem installing IE7 when it arrived on the seen and the problem was with Norton.


#7

[QUOTE=The Kipper;2012455]I think coolcolors has a good point. Seems I had a problem installing IE7 when it arrived on the seen and the problem was with Norton.[/QUOTE]

I would again second that part. I think Norton has a nasty habit of interfering with happy net surfing users to enjoy the internet. I used to use the full version of Norton suite and man talk about problems updating was big bloated downloads and sometimes it caused more problems then it helped. That was version 2007 or 2006 suite, I don’t recall as I tossed it out and forgot about it.