Problem with firelite 80G

[qanda]This question is published in the hardware section for the Smartdisk FireLite. Click here to view full specs.[/qanda]hi there i have asmartdisk firelite 80GHH. but although my system say’s new hardware found and installed, i cant find the device in my computer (i run xp home sp2). !!please help!! thanks

Hi and Welcome!

this is a “USB powered” external HDD?
These draw more power than an USB port is specified for. Might work, might not work. If the device came with an additional PSU, then use that. Otherwise: back to vendor.

(i run xp home sp2)
SP3 is out for a long while. There is no reason to not install it.